Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



The Account Executive role is within the Client Services team at Bewonder*. Within this role you will act as a direct point of contact for clients, centre management/onsite teams and tenants. You will support the Client Lead in producing and delivering marketing strategies, managing budgets and service levels with support from the Client Lead, and coordinating delivery from internal departments. Your responsibilities will also include client reporting, managing stakeholder and third-party relationships, developing digital content, undertaking administration tasks, supporting the finance team, providing crisis cover support, and managing on-site events and projects.



Account Executive

Build and maintain strong client, tenant and stakeholder relationships.



Identify and pursue additional project opportunities to drive business growth and meet Personal Revenue Target.



Collaborate with internal teams to ensure effective execution of the annual marketing strategy.



Coordinate marketing reports tracking against objectives and tenant feedback.



The Role



Reporting to a Client Lead, the Marketing Account Executive is responsible for driving the marketing through delivery of day-to-day strategy and tactical account activity across a number of assets, including shopping centres, for our clients. Working on additional projects from signage to event concept development, sustainability communications and execution across clients within the commercial property, mixed use estate and residential property sector will also be required. Copywriting, digital management, developing content and digital campaigns, as well as creative and email briefing are also crucial requirements. Excellent time management, and planning is also critical to the role, as well as excellent attention to detail.

Main responsibilities include:

Acting as a direct point of contact for clients, centre management/onsite teams and tenants Supporting the Client Lead on the production and delivery of the Marketing Strategy Budget and service levels management with support from the Client Lead Site visits to collate digital content and tenant liaison (Including the responsibility of collating retailer offers, news and campaign feedback) Coordinating delivery from internal departments including the Bewonder Digital, Customer Experience (CX), and Creative Studio teams
Client reporting, monitoring the effectiveness of campaigns against Key Performance Indicators (KPIs) Manage stakeholder and third-party relationships Development of digital content and proof reading/scheduling including social media, website updates, including weekly website sweeps and email copywriting and coordination Undertaking administration tasks where required (For example, agenda coordination, minute taking and financial admin) Press release writing for Client Lead approval Supporting the finance team on chasing bad debts Crisis cover support as part of the Bewonder weekend rota
On-site event management and project management including production of event briefs and completion of necessary Health & Safety documents

The Person



A self-starter, well organised and self-motivated.



Ability to multi-task.



Creative and an outside the box thinker.



Excellent eye for detail.



The ability to cope with pressure and work to tight deadlines.



Strong professional and interpersonal skills.



A thinker and do-er.



A person with vision, enthusiasm, energy, integrity who is constantly eager to help others.



The ability to effectively communicate with a wide range of individuals and the ability to work collaboratively within a team.



Honest, authentic and self-disciplined.



Skillset



Bewonderis a fast-paced, exhilarating and motivating department - so organisation and excellent team-working skills are key. Beneficial traits we're looking for:


Previous experience gained within a marketing environment, at assistant or placement level, either agency or client side



Good level of understanding of the property sector preferred but not essential



Exceptional written and verbal communication skills necessary



Strong project management skills



Deep understanding of JLL and Bewonderproducts and services


Self-sufficient and organised



Impeccable time management with the ability to prioritise workload



Excellent communication & presentation skills



Event and project management



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.