Job Description

Account Executive Benefits

30,000 base salary. OTE 40,000

A key commercial role in a fast-growing, well-established business Hands-on exposure to account management and revenue growth 28 days holiday Pension Clear development pathway within Sales & Commercial Supportive, collaborative team environment
We're looking for a commercially motivated

Account Executive

to join the Sales & Commercial team of a fast-growing premium serviced accommodation business operating across the UK.

This is a hands-on role with direct ownership of client relationships and revenue growth. You'll manage a portfolio of corporate and agency clients, drive repeat and incremental business, and build long-term partnerships through proactive relationship management, strong commercial awareness, and data-led insight.

Working closely with Reservations, Operations, Marketing, and Property Acquisition, you'll play a key role in converting opportunities into revenue and expanding client accounts across multiple UK locations.

What You'll Be Doing

Account Ownership & Relationship Management

Own and manage day-to-day relationships with a portfolio of corporate and agency clients Act as the primary point of contact, building trust through proactive communication and responsiveness Develop a strong understanding of client requirements, booking behaviour, and growth potential Conduct regular client check-ins and reviews to drive retention and satisfaction Represent the business professionally in all client interactions

Sales & Revenue Growth

Identify, develop, and convert sales opportunities within existing and new client accounts Proactively promote new locations, properties, and services to drive account expansion Support new business activity through outbound engagement, follow-ups, and proposal support Work towards individual and team sales and revenue targets Identify and convert upsell and cross-sell opportunities

Data-Driven Performance Management

Use CRM and internal systems to track pipeline activity, conversion rates, and client performance Analyse enquiry trends, booking behaviour, and client data to identify growth opportunities Maintain accurate forecasts and contribute insight to wider commercial reporting Use data to prioritise activity and maximise commercial impact

Commercial & Operational Collaboration

Work closely with Reservations to maximise conversion and ensure smooth booking delivery Liaise with Operations, Guest Services, and Housekeeping to ensure client expectations are met Collaborate with Marketing on campaigns, proposals, and client communications Share client and market insight with Property Acquisition to support demand-led expansion

Proposals, Onboarding & Account Development

Prepare and present client proposals, rate agreements, and onboarding documentation Support the onboarding of new clients into operational and reservations workflows Ensure client details, agreements, and activity are accurately recorded in systems Continuously look for ways to improve the client journey and commercial outcomes

What We're Looking For

Essential

Previous experience in sales, business development, or client/account management Proven ability to build and maintain strong client relationships Commercial mindset with a focus on revenue growth and opportunity identification Confident communicator with strong negotiation and influencing skills Data-driven, with the ability to use insight to guide decisions and activity Highly organised and comfortable working in a fast-paced, high-growth environment

Desirable

Experience in serviced accommodation, hospitality, travel, or property sectors Familiarity with CRM systems and sales pipelines Knowledge of corporate travel, relocation, healthcare, or insurance clients Experience supporting or managing accounts across multiple UK locations

What Success Looks Like

Strong, trusted relationships with a growing client portfolio Consistent achievement of sales and revenue targets Increased account penetration and repeat business High-quality, data-driven pipeline management Positive client feedback and strong internal collaboration

Account Executive

role all known as: Strategic Account Executive, Business Development Executive

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee discount Employee mentoring programme Health & wellbeing programme Referral programme
Application question(s):

Candidates to be based from Poole office unless visiting clients
Experience:

Account management: 2 years (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

25% (required)
Work Location: In person

Application deadline: 20/01/2026
Expected start date: 02/03/2026