Job Description

This is a fantastic opportunity to join one of our client communications teams and play a key role the delivery of high calibre, multi-channel communications solutions for our blue-chip client base. This can include annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres and wider website content and communications initiatives.



The role is well suited for a highly motivated and ambitious individual with a curious and innovative mind, and a desire to learn about best practice corporate communications. The successful candidate must have a keen eye for detail, exceptional communication and interpersonal skills, creative flair and want to participate in building one of the largest and most successful professional service companies of its kind.



This role is the start of a successful career; it isn't just a job. Attracting and retaining the right people for our team is an absolute priority for us and we take their career development seriously from day one. You will have access to a full programme of training and plenty of autonomy to develop new skills and contribute ideas. We take every aspect of the work we deliver for clients seriously and we work to maintain the highest possible standards in everything we do for them and for the company. But as well as being passionate about our work, we are supportive, collaborative and positive, always looking to make what we do enjoyable and rewarding.



By joining us you will be working on a hybrid model and have a wonderful opportunity to explore our picturesque offices in Bishops Park, Putney Bridge

Overview of the role

The core responsibility of the Account Executive is to support the wider team with the delivery of mixed-media projects, provide exemplary client service and contribute to the delivery of internal projects across the business. You will use the tools and resources available to gain an in depth understanding of client businesses as well as market trends in best practice corporate communications.

Some of the key responsibilities in this great role include:

Account Management



Support your team with the day-to-day management of projects by preparing and driving project schedules, ensuring that all internal and external deadlines are met.



Work closely with your team leader to produce core project documentation which will support the management and delivery of projects. Such documentation includes contact reports (key actions and deliverables), project briefs and status reports. You will also support and contribute to communications briefs, page plans and photography briefs.



Manage the author's corrections (amends) turnaround process, ensuring that all amends are successfully incorporated and recorded to ensure an error-free delivery of projects.



Successfully liaise and co-ordinate with suppliers (including printers and photographers), helping to brief in work and ensuring all external work is submitted in a timely manner.



Continually develop your understanding of how to deliver mixed-media solutions, developing your knowledge of the creative, print, and digital processes, and seeking ways to enhance the current processes and procedures.



Effectively organise meetings and conference calls and maintain orderly filing of all documents and materials held by the team.



Commercial Responsibility



Work closely with your team leader to develop your commercial awareness of Black Sun's job costing and fee structures



Work closely with your team leader to learn how to effectively manage project budgets by implementing all of Black Sun's quality assurance and financial processes including creating simple budget proposals, completing regular reconciliations, raising purchase orders for external costs and completing accurate timesheets.



Client Relationship Management



Build strong client relationships with your day-to-day client contacts, regularly attending and participating at client meetings and calls.



Deliver exemplary client services at all times helping to ensure we maintain the current high levels of client satisfaction and exceptional client feedback and continually seeking ways to exceed our clients' expectations.



New business and client development



Assist your team with delivery of client and new business proposals by conducting research, producing budget proposals, and helping to manage the internal schedule and process.



Research and strategic development



Support internal teams with Black Sun's research into best practice corporate communications, by conducting research and providing insights which will support the development of Black Sun's market-leading publications



Continually drive your understanding of our clients' businesses, the industries they operate in, and trends in best practice corporate communications



Work closely with your team leader to develop your understanding of and begin to be able to articulate Black Sun's proposition and views on key market insights

Reporting Relationships

Each Client Account Team is led by a Director (also referred to as a team leader), who reports to the Managing Director. The Account Executive will report directly to the Client Director.



The Account Executive will also work closely with the wider Client Account team as well as the Publishing, Creative, Digital, Research & Strategy and Finance teams.

Qualifications, experience & skills:

The successful candidate will hold or have experience in/ with:



A minimum of 2:1 degree, preferably in economics, marketing and communications, business or languages



Ideally some agency or client-side experience within marketing and communications



Excellent writing, editing, proof reading skills are essential



Strong communication and interpersonal skills are essential



Exceptional attention to detail



Be fully conversant with Microsoft Word, Excel, and PowerPoint

Your personal qualities:

Strong interpersonal and communications skills necessary to build trust and respect both externally and internally



High-quality service ethic and committed to customer service excellence



Ambition to self-improve



Ability to manage many urgent and often conflicting priorities



Strong 'can do' attitude with an innate ability to take initiative and work by yourself as well as in a team



Flexibility and team focussed, non-hierarchical approach with a 'roll up your sleeves' attitude to getting the job done



A great sense of humour and fun!

Interview process

Phone screening with talent acquisition manager

1st Interview (teams) with hiring manager

2nd interview (f2f) with hiring director and hiring manager (and CEO tbc)

Benefits

In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including:



25 days holiday per year with 'bonus' days for long service

Bonus scheme


Personal development opportunities


Group life assurance

Group personal pension plan


Employee assistance programme

Hybrid working: 3 days a week minimum in the office

About Us :

Black Sun Global


Black Sun Global is a stakeholder advisory and engagement agency that's been driving transformation and positive change for ambitious brands for more than 20 years. With deep expertise in disclosure and reporting, ESG, sustainability, and digital engagement, we reshape how organisations connect with customers, investors, employees, and the wider world.



We are trusted partners to some of the most influential global organisations, sparking innovation and sustainable performance through our strategic insights, partnerships, and proprietary technologies.



As founders of the Positive Change Group, we are on a mission to create a new kind of stakeholder relations partner. Our world-class specialists work closely with executive leadership teams to protect reputations, inspire trust, and promote responsible business practices - building resilience and long-term value in a rapidly changing world.



The Positive Change Group



In 2023, Black Sun Global' s founders launched the Positive Change Group, leveraging three decades of expertise in stakeholder communications. With a clear vision to create a transformative platform, the Group aims to help businesses protect and enhance reputation, inspire trust, and promote sustainable practices through stronger stakeholder relationships.



With headquarters in London and Singapore, we work closely with over 100 multinational businesses. The Group integrates the expertise of three industry-leading brands - Black Sun Global, People Made, and Stratton Craig - delivering a broad spectrum of stakeholder engagement services, including brand, culture, strategic communications, reporting, ESG advisory, and creative storytelling.



As businesses increasingly recognise that long-term success depends on the support and advocacy of their stakeholders, the Positive Change Group is transforming the way companies engage with their customers, employees, investors, and communities worldwide. By leveraging innovative approaches and deep expertise, we are helping businesses build positive relationships and create sustainable value for the people who matter most.



Come Join Us!



Joining Black Sun and The Positive Change Group means becoming part of an inclusive, dynamic community where your talents are nurtured, and your career can thrive. With competitive salaries, hybrid working, and continuous professional development, you'll not only grow but also have the opportunity to make a difference every day, shaping the future of communications - and having fun along the way.



We pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We foster a business culture where ideas and decisions from all people help us grow, innovate, create the best work and be relevant in a rapidly changing world. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

For more information, please visit:

www.blacksun-global.com

www.positivechangegroup.com

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