Job Description

About Us

Yutree Insurance Ltd is an independent Chartered commercial insurance brokerage and underwriting agency. We offer highly personalised insurance advice and protection to our clients whilst also providing other brokers with access to our own, underwritten product range.

We have a reputation for excellence, built on a foundation of respect, transparency and a commitment to professionalism, development, and customer value.

You can find out more about us at www.yutree.com

About the Role

We are currently seeking a capable and experienced Account Handler/Broker to join our carefully selected team of talented and committed insurance professionals.

You'll ensure our clients receive suitable and cost-effective insurance solutions by understanding their needs and negotiating with insurers to find the best solutions.

Main duties:
- Working closely with Client Executives to understand client needs, including supporting meetings as required;
- Managing all renewal, new and mid-term policy work as required;
- Negotiating with insurers to obtain appropriate and cost effective solutions for clients;
- Keeping electronic files up to date and in order, and all work diarised/tasked accordingly

The role is full time and based at our office in Newmarket, with hybrid working available. Occasional travel to our office in Norwich may also be required.

About You

You will be able to hit the ground running to support our Client Executives and support the long term goals of the business.

You must have:
- Proven experience of working as an Account Handler/Broker, specifically in commercial lines and across a range of products
- At least a C or equivalent in GCSE Maths and English
- At least Cert CII qualification
- Effective computer skills, particularly with Microsoft Office

Experience of using Acturis would also be beneficial.

Additionally, the ideal candidate will:
- Have a curious and questioning mindset, exploring beyond the obvious
- Confidently evaluate options and propose practical solutions
- Adapt quickly to changing business, technology, and economic factors
- Anticipate customer needs and take proactive action
- Lead by example, adding value to customer outcomes
- Manage competing priorities effectively
- Communicate ideas clearly to influence outcomes
- Share knowledge proactively across teams
- Build strong, trust-based relationships internally and externally

About the Package

- Salary: 30k - 40k
- Enhanced holiday entitlement (34 days per year, inc. BH)
- Financial support for qualifications
- Company events
- Shopping discounts platform
- Regular health & wellbeing workshops
- Flexible hybrid working

Subject to successful probation and/or eligibility:
- Group life insurance
- Private medical insurance
- Company sick pay scheme
- Enhanced maternity leave
- Company pension scheme

Further Information

Candidates who are successful at the screening stage will be invited to a formal interview, which consists of:
- A short, scenario-based technical assessment
- Exploring your previous experience, roles and responsibilities
- A set of competency-based questions related to our framework, which is based on the CII's Professional Map. This is a Band 2 position within the map.

If you require any adjustments to support you in the application process, please let us know by emailing katie.woodcock@yutree.com

We are a Disability Confident - Committed employer. Please indicate if you are making an application under the Disability Confident scheme.

We may close the vacancy earlier than the closing date if we have enough suitable candidates so early applications are encouraged.

No agencies please.

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Work Location: Hybrid remote in Newmarket CB8 7SG