Job Description

Account Manager

Hybrid - 3 days in our

Bishopsgate, London Office

About McCann Enterprise:

McCann Enterprise isn't your average agency. We build enduring brand platforms that drive real-world impact for global corporate and B2B clients. We're a team of diverse individuals united by a shared drive to collaborate, think creatively, and solve problems with empathy. We believe in the power of human connection and strive to create work that resonates deeply with audiences. We're passionate, we're ambitious, and we have fun doing what we do.

Job Summary:

As an Account Manager at McCann Enterprise, you'll be the day-to-day client contact, responsible for developing and maintaining strong, trusting relationships. You'll manage projects, ensuring flawless execution and exceeding client expectations. This is a pivotal role, demanding both strategic thinking and meticulous attention to detail. You'll be a key player in shaping the client experience and contributing to the agency's success.

Responsibilities:

Client Relationship Management:

Develop and maintain strong, collaborative relationships with clients, acting as their primary point of contact. Proactively anticipate their needs and provide exceptional service.

Project Management:

Manage the day-to-day execution of projects, ensuring they're on time, on budget, and within scope. This includes managing resources, timelines, and deliverables. Strategic Thinking: Contribute to the development of strategic plans and creative briefs, working closely with the planning and creative teams. Offer insightful perspectives and challenge assumptions.

Financial Management:

Track project budgets, monitor expenses, and ensure profitability. Understand the financial implications of project decisions. Communication: Maintain clear, consistent communication with clients and internal teams. Prepare and deliver compelling presentations.

Teamwork:

Collaborate effectively with account executives, senior account managers, and other agency departments (creative, planning, production). Business Development: Identify and pursue opportunities for organic growth within existing client accounts.

Administrative Tasks:

Handle administrative tasks associated with project management, including but not limited to status reports, contact reports, and filing.

Embracing AI:

At McCann Enterprise, we're at the forefront of leveraging AI to enhance creativity and efficiency. We are constantly exploring and implementing new AI tools and technologies to improve our work and client experiences.

As an Account Manager, you'll be expected to embrace this AI-forward approach, demonstrating a willingness to learn and adapt to new technologies, and a genuine curiosity about the potential of AI in advertising and marketing. A passion for exploring and understanding how AI can shape the future of our industry is highly valued.

Qualifications:

Proven experience as an Account Manager or similar role in a creative agency (ideally within the B2B or corporate sector). Excellent communication, interpersonal, and presentation skills. Strong project management skills, with the ability to manage multiple projects simultaneously. A strategic mind-set, with the ability to think creatively and solve problems. Meticulous attention to detail and a commitment to excellence. Proficiency in Microsoft Office Suite. Experience with project management software (e.g., Asana, Monday.com) is a plus. A passion for the advertising industry and a desire to work in a fast-paced, collaborative environment.

Bonus Points:

Experience with B2B or corporate clients. Understanding of the financial aspects of agency operations. IPA qualifications (or equivalent).

What We Offer

As well as the more standard benefits of holiday, pension, private medical insurance, life assurance and group income protection we offer: Three 'Time Well Taken' days throughout the year where we switch off collectively. On-demand 1:1 mental health and coaching support through MyndUp (alongside a free Headspace membership) Subsidised on-site massages, haircuts and manicures as well as cuddles from furry friends (we're a dog friendly office) Free onsite breakfast, snacks and drinks with regular 'Lounge Nights' in the office rooftop social space Lots of tools to help us grow from SPARK (our internal L&D platform) to LinkedIn Learning, as well as external opportunities with NABS, WACL and the IPA, amongst others Your birthday off - because who wants to work on their birthday? A tree planted in your name for every year you celebrate your McCanniversary A Cycle to Work scheme and facilities including showers and hair styling appliances. Discounts with partners such as Eataly, Merlin and cinemas as well as access to independent financial advice McCann Worldgroup is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


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