Job Description

Company Description

For almost 20 years, for every client, in every location, whether that\'s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can\'t do this alone; we need the brightest and the best to join us in our mission to revolutionise the hospitality industry. No bland, boring experiences here, just tastemakers and gamechangers creating legacies and having fun.

Our drive and belief in people, means that we always strive to supercharge our team\'s careers. \'Better\' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Come join the revolution!



As Account Manager you will provide leadership and direction to the BaxterStorey team and be the lead relationship point of contact for the client for all catering services - comprising of 3 retail locations, including 2 hotels.

Our Account Manager will play a key role in shaping the strategy for driving sales, innovation and services forward. This will also focus on optimising occupancy, supporting wellbeing and driving forward the sustainability agenda.

Working closely with the client and other service partners in the business.

• Overall responsibility for our contractual obligations in partnership with our client challenging and being the expert ensuring we are compliant with contractual commitments at all times
• To build and retain a highly trusted relationship with our clients and partners, ensuring that we are proactively engaging, listening and promptly acting appropriately and consistently.
• Building loyalty and growing business opportunities for both BaxterStorey and our client.

This is a fantastic opportunity for an inspirational and enthusiastic Account Manager to make a name for themselves within the food service industry

In return we offer support and development to grow within our business alongside a highly competitive salary

Qualifications

WHAT YOU BRING TO THE TABLE:

• Ability to display a real passion for food and customer service and be able to demonstrate your analytical approach to problem solving
• Possess great organisation skills, exceptional communication skills and a proactive attitude, demonstrating gravitas when building relationships
• Full of energy and ideas that you can bring to our sites and our teams encouraging them to be involved and motivated
• Have a successful progressive and strategic background in catering, hospitality, retail at the relevant level
• Excellent problem-solving skills and be able to devise and implement strategies to benefit both the company and the client
• Excellent understanding of report writing and financial management
• Hotel background would be an advantage

Additional Information

THE GARNISH:

• Up to \xc2\xa355,000
• 5 days a week (5 over 7)
• Bonus commensurate with role
• Competitive benefits: 25 days holiday, pension, health and life insurance
• Birthday additional holiday.
• 3 days volunteering days.
• 3 days grandparent leave.
• 24 week\'s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Fantastic learning and growth opportunities
• Access to our wellbeing platform (REACH) and HAPI, our discounts and benefits platform which offers fabulous savings for you and your family to enjoy from high street shops to holidays and cinema

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.

Ready to be fuelled? Apply today.

Find out more about us at

BaxterStorey