Job Description

Location:

Belfast (Hybrid Working Available)

Salary:

Competitive + Commission + Benefits

Role Type:

Full-Time, Permanent

About Us

We're a fast-growing software startup that builds cloud-based software solutions for the heavy equipment industry.

We're looking for an energetic, adaptable, and driven Account Manager to help us grow. This is a varied role - from closing deals and providing product demonstrations, to training customers and offering technical support. If you're motivated by growth and enjoy working in a fast-paced, hands-on environment, we want to hear from you.

What You'll Do

Sales and Account Management:

Identify, prospect, and close new business opportunities. Manage a portfolio of customers. Build strong, trusted relationships. Ensure high levels of customer satisfaction and retention. Conduct engaging product demonstrations, both in person and virtually. Work with the sales pipeline and forecasts. Understand customer business needs and propose solutions accordingly. Develop strategies for growth within accounts and for improving retention. Help with product feedback, marketing campaigns, events, and trade shows.

Training and Product Support:

Onboard new customers: provide training sessions and tutorials as needed. Have a technical understanding of our products to provide customer support. Help ensure customers get value from the product. Collaborate internally with product, support, marketing teams to drive improvements.

What We're Looking For

Experience in account management, consultancy, customer success, or sales in a software/tech/B2B environment Experience in a technical support role or development of HTML/CSS, APIs, PHP, JSON, jQuery/JavaScript would be an advantage. Strong track record of achieving sales goals & managing client relationships. Comfortable doing product demonstrations & training. Able to understand technical features and translate them for customers. Excellent communication, negotiation, and presentation skills. Good problem-solving, ability to be flexible & to work in a startup where duties may shift. Self-motivated, with a proactive attitude. Capable of working independently and in small teams.

What We Offer

Competitive salary + performance-based commission/bonus Hybrid work options Medical, health, and well-being benefits Extra day off on your birthday Free parking Company pension Travel opportunities to global trade shows Collaborative working environment
Working hours may vary between 9am to 11pm. Flexibility for occasional weekend work also required.

How to Apply

If this sounds like you, we'd love to hear from you! Send your CV and a short note telling us why you'd be a great fit to careers@ahvara.com

Job Types: Full-time, Permanent

Pay: Up to 32,000.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Free parking Private medical insurance Work from home
Work Location: Hybrid remote in Belfast BT12 6SJ