Job Description

About The Role

Your role will be to develop a portfolio of existing clients of varying sizes and deal with incoming new enquiries. You will report to the Head of Account Management but with significant day-to-day interaction with our Head of Marketing Services.

Having had some successful growth over the last couple of years, we are looking to expand the Account Management team, you will have at least three years of experience in digital marketing.

Working hybrid, you will work primarily from our office based in Bristol with regular travel to clients across the UK. You will have exceptional organisational skills, be confident in communicating with people at all levels and strive to help law firms become more successful online.

About You

The right candidate for this role will be self-motivated and outcome-focused. You will be passionate about helping clients to understand their business goals and form strategies to achieve them. You should be able to demonstrate: -

A tenacious attitude for uncovering the underlying needs of the client's business Clear communication skills and the ability to articulate basic and complex digital marketing principles A proven track record of building relationships and the ability to identify and maximise opportunities for account growth Initiative to identify challenges and use your available resources to achieve the best outcome for your clients and prospects The ability to work alone and as part of a team when required

Main Responsibilities

The following is a list of the main tasks this job role will handle, but is by no means an exhaustive list and may be varied from time to time:-

Actively increasing clients' monthly/annual spend by identifying opportunities to sell additional services and products where appropriate Establishing an understanding of a client's website and wider marketing objectives Building and maintaining a high level relationship with our clients based on the level of service they are contracted for. Handling the day-to-day management of client accounts, including:-
- scheduling and conducting review meetings with clients, including documenting and sending minutes the same day. These reviews will be held remotely or in person at our clients' offices
- discussing changes to clients' websites and advising on best practice approaches (but not actually doing the technical work)
- advising clients on how to get the best out of their website (e.g. marketing campaigns and techniques)

Dealing with new enquiries by understanding their requirements and matching our portfolio of products and services to them
- This will include writing proposals based on various types of brief which may or may not be provided by prospective clients.
- Pitching both in person and remotely via Zoom or Teams

Required Skills

Applicants must have the following experience:-

At least three years' experience of best practice in web marketing and strategy to include:
- Experience of Search Engine Optimisation (SEO) and Search Engine Marketing (SEM)
- Knowledge of Paid Search (PPC) and Social Media
- Sales experience

Confidence in talking to clients in detail about digital products and services available to them. Excellent phone manner and be happy dealing with people on the phone and over Zoom or Teams Happy making outbound calls to clients who may be in need of some TLC, or conducting face to face meetings Good keyboard and IT skills Excellent organisational, project and time-management skills Ability to multi-task and take ownership of your clients' projects and requests. Self-motivation and a desire to learn. Clean driving license

Salary & Benefits

Dependent on experience but expected to be in the range of 30,000 - 35,000 + sales commission. 25 days holiday + Celebration Day + 8 bank holidays Contributory Pension (3% from Conscious, 5% from you) Healthcare insurance, life insurance and critical illness protection (all after probation has been passed) Flexible working (we believe work is a thing you do not a place you go) 2 paid days charity work allowance per year Awesome cafe area Free eye tests MVP recognition programme with rewards Long Service rewards and recognition A staff referral scheme giving you the opportunity to earn up to 400 for recommending a friend. CycleToWork and Techscheme schemes in place Dog friendly office
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Discounted or free food Flexitime Health & wellbeing programme Life insurance On-site gym Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay
Application question(s):

This role requires one or two days per week in our office in Bristol. So you must live close enough to fund your own travel to the office.
Experience:

Digital marketing: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: AM2025