Job Description

Based across Cambridge, Cambridgeshire

35,000 - 40,000 per annum depending on experience + Company Car

We're looking for an experienced

Cleaning Account Manager

to join our thriving

Education Division

, overseeing a portfolio of sites across

Cambridge

. With several exciting new contract wins, there's never been a better time to join our growing team.



In this

dynamic, people-focused role

, you'll lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same--your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.





As a

Cleaning

Account Manager,

you will be:




Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.

Lead, recruit, and develop local cleaning teams to achieve operational excellence.

Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.

Conduct regular contract and specification review meetings with customers.

Ensure all Health & Safety procedures and legislation are fully adhered to.

Identify opportunities for continuous improvement, cost savings, and account growth.




As a

Cleaning Account Manager,

you will have:




Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.

Experience in financial forecasting, budgeting, and performance analysis.

Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.

Previous experience managing commercial cleaning contracts, ideally within the education sector.

A flexible, proactive approach to meeting diverse client needs.

A full UK driving licence with the ability to travel between sites as required.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What's in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

Employee Ownership

- You are part of our success!

33 days holiday

(including bank holidays)

Company sick pay

Maternity and paternity leave support

Life assurance cover

24/7 GP access, plus mental health, wellness, financial, and legal support

Two paid volunteering days per year

- Give back to a cause that matters to you

Exclusive perks and discounts

- More than 250 deals available

Ongoing training and development

- From apprenticeships to leadership programs

Wellbeing, Diversity & Inclusion

- Our Mosaic Committee and Mental Health First Aiders are leading the way

Recognition and rewards

- Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.

Join Us

You will be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.


Churchill's culture is built around living and breathing our values of doing the right thing, putting people first and always seeking better. Simply put we have a strong moral compass, we invest heavily in genuinely being an employer of choice and creating an equal, diverse and caring place to be, as well as never standing still and always challenging ourselves to find a better way of doing things.


We've become employee-owned to empower our teams to share our goals and shape the future of Churchill and our specialist businesses as becoming employee owned really means we can all be safe in the knowledge that every decision the business takes will be to positively affect our customers and employees.

What We Offer You

We are employee-owned, making you a beneficiary of our future success


A workplace pension scheme


Two paid volunteering days annually - from beach cleans to supporting your local community. You choose...


Apprenticeship opportunities in many disciplines, for any stage of your career


More than 250 perks and hundreds of exclusive deals and discounts


Lots of training and development programmes to grow and progress your career


Our Mosaic committee leading the change on all things Wellbeing, Diversity & Inclusion at Churchill


All year-round recognition and annual awards programme to thank our shining stars


Access to our WellMe wellbeing hub and a network of Mental Health First Aiders