Job Description

Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion's platform powers the world's leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites.



The business also offers shopping and bookings of hotels and rail operators. Travelfusion is also the leader in direct payment and settlement solutions - tfPay - which manages payments and reconciliations for millions of air tickets. We are a dynamic SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki.

The Role

The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales.

What you'll be doing

Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with other departments to ensure a seamless customer experience.

Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities.

Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships

Help negotiate and close all commercial agreements, ensuring customer satisfaction and optimum profitability for Travelfusion

Liaise with legal and finance departments to validate proposals and close deals as required

Conducting product presentations and demonstrations to clients and suppliers

Collaborate with other departments to ensure a seamless customer experience

Staying up-to-date on industry trends

Conducting market research to identify potential clients and new opportunities with airlines on the target markets

What experience you'll have

Previous experience in account management with OTAs/TMCs/Airlines

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.

Good problem solving ability with ability to use initiative and common sense

Self-motivated and self-driven

Results orientated, with a focus on delivering exceptional customer service and exceeding customer expectations

Ability to work effectively under pressure, manage multiple priorities and meet tight deadlines

Proven track record of achieving sales targets and building a sales pipeline

Knowledge of travel technology industry

Excellent written and verbal communication

Advanced Excel skills


We offer hybrid working which requires 3 days per week minimum to be based in our Central London office.



Please do not hesitate to apply and our talent teams will be in touch. We endeavour to get back to candidates with feedback but due to the volume of applications we receive this may not always be possible.