Job Description

Job Title: Account Manager / Administrator

Location:

Head Office - Big Parking Ltd, School Lane, Exhall, Coventry, CV7 9GE

Employment Type:

Full-Time, Permanent

Salary:

Starting from 24,000 (depending on experience)

Big Parking is a leading provider of parking and traffic management solutions at some of the UK's most exciting events - from stadium concerts to international sporting fixtures. We're currently seeking a proactive and detail-driven

Account Manager / Administrator

to support our growing Event Support Team.

This is an excellent opportunity to be part of a fast-paced and rewarding industry, working behind the scenes on major events across the country.

About the Role:

In this hybrid support role, you'll be responsible for assisting with client coordination, admin processes, and internal communications. You'll help ensure everything runs smoothly across our events, supporting our other Account Managers and Directors to deliver first-class service to our clients.

You'll be based in our Head Office in Exhall, working closely with a small, fast-paced team where no two days are the same.

Key Responsibilities:

Provide admin and coordination support to the Account Management team Maintain accurate records of contracts, pricing, and event documentation Liaise with clients, suppliers, and third-party venues regarding event parking and logistics Assist with booking and scheduling meetings for senior team members Respond to incoming client communications (emails and phone calls) professionally and efficiently Ensure all event details are logged accurately and updated in internal systems Support reporting and data entry tasks linked to ongoing projects

What We're Looking For:

Highly organised with excellent attention to detail Strong verbal and written communication skills Comfortable working under pressure and managing multiple tasks Confident using Microsoft Office and working with digital admin systems A positive, can-do attitude with a willingness to learn and grow Previous experience in an administrative, event management or client-facing role is preferred.

What We Offer:

A starting salary of 25,000 (depending on experience) Full training and ongoing support to help you develop in the role Opportunities to progress within a growing and ambitious company Bonus/commission potential after 6 months based on performance Real experience in the events industry with involvement in large-scale national projects

Additional Perks:

Company events and team celebrations Free or discounted food during certain shifts Free on-site parking Great office culture with a friendly and supportive team

Work Schedule:

Monday to Friday, full-time office-based Occasional weekend availability may be required during busy event periods (with time off in lieu)

Location:

Head Office - Big Parking Ltd, School Lane, Exhall, Coventry, CV7 9GE

Ready to be part of one of the UK's fastest-growing event support teams?

Send your CV and a short cover letter to or alternatively, apply on indeed. We'd love to hear from you!

Job Types: Full-time, Permanent

Pay: 25,600.00-30,000.00 per year

Experience:

Administrative: 3 years (required) Organisational skills: 2 years (preferred) Account management: 1 year (preferred)
Work Location: In person