Job Description

Company Description

We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses.



Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel about 25 miles south of Manchester.


Forward the clock to the present day, Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees!

We are looking for an enthusiastic and customer-focused

Account Manager

to join our growing team. This entry-level role is ideal for someone eager to build a career in account management while playing a key role in supporting our customers. You will handle a high volume of inbound enquiries, ensure clients receive an excellent experience, and encourage them to make full use of the products and services available to them.

Key Responsibilities

Act as the first point of contact for inbound customer enquiries across phone, email, and online channels. Build and maintain positive relationships with customers, ensuring queries are resolved quickly and effectively. Proactively encourage clients to draw on available services, ensuring they get maximum value from their accounts. Provide clear information, guidance, and support to customers to increase engagement. Escalate complex queries to senior team members where required. Maintain accurate records of customer interactions in CRM systems. Collaborate with colleagues across the business to deliver a smooth customer journey. Support the wider Account Management team with administrative and client-related tasks.

Qualifications

Qualifications & Experience

Some experience in customer service, sales support, or a client-facing role (work experience, internships, or part-time roles welcomed). Strong communication skills, both written and verbal. Ability to handle a high volume of enquiries with professionalism and empathy. Confident, proactive, and eager to learn. Strong organisational skills with attention to detail. Comfortable working with digital systems and tools (CRM experience a plus but not essential).

Additional Information

What We Offer

Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health, pension, etc.].

Still Curious?

If you feel we are a good match for each other, you can apply online now!


If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com.


Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.


We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.


We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.