Job Description

Job Overview

We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met while driving sales growth. This role requires excellent communication skills, leadership abilities, and a keen analytical mindset to effectively manage accounts and deliver exceptional service.

Duties

Develop and maintain relationships with key clients, understanding their business needs and objectives. Communicate effectively with clients to provide updates, address concerns, and ensure satisfaction. Lead sales initiatives by identifying opportunities for upselling and cross-selling products or services. Utilise Salesforce to track account activity, manage customer interactions, and analyse sales data for informed decision-making. Prepare regular reports on account performance, highlighting successes and areas for improvement. Collaborate with internal teams to ensure seamless service delivery and resolve any client issues promptly. Conduct market research to stay informed about industry trends and competitor activities.

Qualifications

Proven experience in account management or a similar role within a sales environment. Strong communication skills with the ability to articulate ideas clearly and persuasively. Demonstrated leadership capabilities, fostering teamwork and collaboration within the organisation. Proficiency in using Salesforce or similar CRM software for account management purposes. Excellent analytical skills to assess data trends and make strategic recommendations. A proactive approach to problem-solving with a focus on client satisfaction.
If you are passionate about building lasting client relationships and driving business success, we encourage you to apply for this exciting opportunity as an Account Manager.

Job Types: Full-time, Permanent

Pay: 24,000.00-30,779.60 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Health & wellbeing programme Work from home
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Exeter EX4 3BR

Reference ID: CSSB01/0825