Job Description

Account Manager - Live Experience

Location: Bristol

The Opportunity...


TMW Live, our Live Events specialists work directly with clients and departments across the agency to plan, design and deliver live experiences and support materials.


As a Live Experiences team, we are all about delivering an exceptional level of service to our clients, delivering outstanding work, building strong relationships, and having as much fun as possible.


We have a fantastic opportunity to join them, as an Account Manager, supporting our clients to develop localised experiential campaigns, from planning through to delivery and post event evaluation.


You will be enthusiastic, confident and self-motivated and able to showcase the core Client Services skillset alongside a passion for delivering great work. The will be predominantly office based with occasional logistical duties on-site.

At TMW Unlimited we offer Hybrid working, which for us is a blend of working remotely and in the Bristol office.

It's all about choosing the best place to be for you, your team, your manager and the business on any given working day...

The Day to Day...

Work with the client as well as the internal Client Services Team to manage the rollout of services and products for various client activities. Take ownership and manage client projects from conception through to delivery, on time, on budget and on brand. Take responsibility for managing the production of contact reports, status reports and status meetings. 360 stakeholder management, understanding and addressing the interests of all parties. Contribute to the production of an exciting briefing process. Use your knowledge of production techniques across all media to identify the appropriate production choice within the context of a brand. Demonstrate an awareness of the client's business objectives and an understanding of how
individual campaigns fit into the overall client strategy.
Support more senior team members and begin to drive a strategic approach through the identification, gathering and recognition of relevant insights and demonstrate an understanding of the importance of data and analysis. Begin to develop an understanding of big picture finances (income, profit, scope, and contract). Begin to negotiate with clients and suppliers on fees and costs.

Who will you be?

Ideally you will be an established Account Manager ideally with a live event background, though this is not essential. You will be strong on administration and process, and driven by your attention to detail, servicing accounts, and supporting the Live Experiences work we produce for our clients. An understanding of agency process and resource management to enable the effective progression of work. The ability to, and understanding of the importance of, anticipate and communicate problems and opportunities. A calm and consistent manner when plans change, with the ability to think on your feet. The ability to look beyond the immediate day-to-day and identify potential issues and solutions. Excellent interpersonal and communication skills (both written and verbal). A self-starter and team player who is solution oriented and knows how to 'make things happen.' Organisation skills and the ability to manage, prioritise and juggle multiple projects efficiently are key to this . Ability to engage with senior stakeholders on both the client and agency side. An on-going interest in industry leading ideas and emerging trends.


TMW Unlimited is a leading integrated creative agency, based across London and Bristol. TMW has been around for over 30 years with a strong heritage in building long-term relationships with our clients


We create Ideas That Move People


We deliver disruptive creativity, that is truly integrated and informed by a deeper understanding of human decision making and behaviour.


We inspire creative ideas that connect across the end-to-end customer journey - from brand building and ATL advertising to social, digital, CRM, experiential and local activations - all with the goal of successfully changing people's behaviours.


TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.


UNLIMITED is part of the Accenture Song family, the world's largest tech-powered creative group.