Job Description

Founded in 2004, we are the largest fully integrated UK manufacturer of vitamins, minerals, and supplements. Our Vision is to Shape the Future of Nutraceuticals with market leading innovation, quality, and collaborative partnerships. We specialise in the production of the highest quality Tablets, Capsules, Gummies and Powder Blends.

Our Purpose

To enhance quality of life and longevity for all.

Our Vision

Shape the future of nutraceuticals with marketing leading innovation, quality and collaborative partnerships.

Our Core Values

Healthier Together - Learn, Grow, and Succeed as one team. Innovation - Pursue growth, drive change and take risks. Excellence - Go beyond requirements and expectations. Passion - Enthusiasm and determination to succeed. Respect - Be modest, humble, open and honest. Vitality - Culture of fun, energy, health and balance for success.

Role Summary

Salary:

30,000.00-32,000.00 per annum dependant on experience.

On-target Earnings (OTE):

32,000.00-37,000.00.

We are seeking a driven and results-oriented

Account Manager

to join our growing nutraceutical manufacturing business. This role is pivotal in supporting the company's growth strategy by nurturing existing customer relationships, expanding product ranges within existing customer accounts, and ensuring exceptional customer satisfaction across retail, private-label, pharmacy, and branded supplement sectors.

This role is at the heart of our core organisational focus to support our customers by:

Deliver an unrivalled Customer Service Experience. Establish, Achieve & Exceed Key Performance Indicators for Customer Service. Collaborate to Identify, Understand & Enhance the Customer Journey.
Candidates must have a strong commercial mindset, a passion for health and nutrition, and the ability to translate customer needs into profitable opportunities.

The dedicated

Account Manager

will manage, nurture, and expand a portfolio of nutraceutical clients, building long-term, trust-based relationships. Deliver annual revenue targets and contribute to overall business sales objectives.

Principle Functions & Responsibilities:

Sales and Account Management

Meet and exceed sales targets and quotas. Identify growth opportunities within existing accounts, including product range extensions, category innovation, and market expansion. Negotiate contract terms, pricing, quotations, and delivery specifications, and closing sales. Develop and execute comprehensive sales strategies tailored to target markets.

Client Education and Relationship Management

Act as the main point of contact between the company and existing or potential clients. Build and maintain strong, long-term relationships with clients to foster repeat business and secure profitable growth. Educate clients on the product lines and capacity, including the benefits, proper usage, and scientific evidence (such as clinical trial results) behind the nutraceutical products. Evaluate customer needs by conducting research and active listening to recommend appropriate solutions. Coordinate product development projects, ensuring milestones, critical paths, and launch dates are met. Provide after-sales support and resolving any customer queries or objections to ensure satisfaction.

Market intelligence and Reporting

Conduct market research and competitor analysis to inform sales strategy and product positioning. Monitor and analyse sales performance data and market trends to provide accurate sales forecasts and make data-driven decisions. Use Customer Relationship Management (CRM) systems (e.g., Salesforce) to track leads, manage accounts, record sales activity, and generate reports. Collaborate with internal teams, such as marketing, product development, and supply chain, to align sales efforts with company goals and market demand.

Compliance

Stay informed about relevant regulatory requirements and compliance within the dietary supplement and functional food sectors. Attend product training sessions to maintain in-depth knowledge of new and existing products.
This role requires the ideal candidate to have strong influencing and analytical skills, exceptional attention to detail, and the ability to effectively collaborate with cross-functional teams. To excel in this role, you should be an active listener, have a compelling sales personality, and a continuous improvement mindset which will be evidenced in the improvement of customer centric measures.

Skills/Experience/Qualifications

The role of

Account Manager

is multifaceted and requires both industry-specific qualifications and technical abilities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Formal academic qualifications are less important than relevant experience and skills; however, candidates who can evidence relevant qualifications and certification may have a competitive advantage.

Formal Education:

Preferred:

An undergraduate degree in Business, Marketing, Life Sciences, Nutrition, or Food Services.

Ideal:

Professional certifications in nutrition, health-related fields, or sales techniques from professional bodies such as, the Institute of Sales and Marketing Management.

Experience:

Sales Experience:

Proven B2B (business-to-business) sales experience is a key requirement, ideally, with specific experience in the nutraceutical, pharmaceutical, or fast-moving consumer goods (FMCG) industries.

Industry Knowledge:

A solid understanding of nutrition, supplements, and regulatory standards.

Proven Success:

A track record of achieving or exceeding sales targets, generating revenue and managing accounts.

Skills:

Consultative Sales Approach. Commercial Mindset/Acumen. Market Analysis and spotting opportunities. Presentation Skills. Target-driven and results-oriented mindset. Excellent Communication (verbal and written) and active listening skills. Relationship-Building and strong customer service. Self-motivation and ambition. Resilience and the ability to thrive in a competitive environment. IT skills, including proficiency with MS Office Suite and CRM systems (e.g., Salesforce). Planning, Organisation, and Time Management. Analytical and Multitasking skills. Ability to work independently and collaboratively in a team.

Available Benefits

Join the market leaders in the field of full-service nutraceutical supply. Work within a diverse team environment. Located in Hemswell Cliff, Lincolnshire - we are commutable from Lincoln, Scunthorpe, Grimsby, Gainsborough, & Doncaster areas. Company pension & benefit schemes. Career development opportunities. Free on-site & secure car parking. Employee welfare initiatives. Loyalty bonus schemes. Smarter flexible working opportunities. Free employee refreshments. Employee social events. Competitive rates of remuneration.

Applications

If you would like to apply for this role or require more information, please contact hr@parkacre.com.

To apply for this position, please submit your CV and covering letter to hr@parkacre.com

We will ask for references after making a conditional offer. All external appointments are subject to two satisfactory work references. One must be the applicant's present or most recent employer.

In exceptional cases, either one or both references do not need to be work references. This may apply to school-leavers, or returners to work after a long career break. Where this is the case, we will seek character references instead.

We operate a No Agency Recruitment Process. Any unsolicited submissions received from recruitment agencies will be considered property of Parkacre Ltd, and we will not be liable for any fees or obligations related to those submissions.

Due to our inability to offer visa sponsorship, we can only consider candidates who are authorised to work in the UK without the need for employment visa sponsorship.

We are unable to offer relocation assistance. The successful candidate will be expected to work in the UK and must reside in area or be willing to commute.

All data is collected & managed in accordance with The Data Protection Act 1998.

Job Types: Full-time, Permanent

Pay: 30,000.00-32,000.00 per year

Work Location: In person