Job Description

Location:

Milton Keynes - Office based

Salary:

35,000 - 38,000 (Depending on experience) with OTE up to 50,000

Job Type:

Full-time

About the Role

We're looking for a dynamic and driven

Account Manager & Growth Executive

to join our team. This hybrid role blends the relationship-building strengths of account management with the strategic focus of customer success and the commercial edge of internal sales support. You'll be the go-to person for nurturing client relationships, identifying growth opportunities, and supporting the sales team with lead generation and CRM management.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, is eager to grow professionally, and enjoys working across departments to deliver exceptional client experiences.

Key Responsibilities

Client Relationship Management

: Serve as the primary point of contact for a portfolio of clients, ensuring satisfaction, retention, and growth.

Account Management:

Proactively engage with clients to understand their goals, drive adoption, and ensure they're getting maximum value from our solutions.

Sales Support

: Collaborate with the sales team to identify upsell/cross-sell opportunities, prepare proposals, and support lead generation efforts.

CRM Management

: Maintain accurate and up-to-date records in the CRM system, track client interactions, and generate reports.

Lead Generation

: Research and qualify new leads, support outbound campaigns, and contribute to pipeline development.

Internal Collaboration

: Work closely with marketing, product, and operations teams to ensure client feedback is heard and acted upon.

Initiative & Growth

: Take ownership of projects, suggest improvements, and actively seek opportunities to grow within the role.

Requirements

Proven experience in

Account Management

,

Customer Success

, or

Sales Support

roles. Strong working knowledge of

CRM systems

(e.g., HubSpot, Salesforce, Zoho). Energetic, proactive, and

initiative-driven

with a passion for client success. Highly

organised

with excellent time management and multitasking skills. Exceptional

attention to detail

and communication abilities. Demonstrated experience in

lead generation

and sales pipeline support. A growth mindset and desire to develop professionally within the company.

Benefits

Competitive base salary with performance-based OTE. Professional development opportunities. Supportive and collaborative team culture. Access to industry events and training.
Job Types: Full-time, Permanent

Pay: 35,000.00-38,000.00 per year

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Milton Keynes MK5 8GB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you willing to undergo a background check
Experience:

Account management: 1 year (required) Sales: 1 year (required) CRM software: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person