Belfast City Centre Hybris 3 days office 2 days WFH
Reports To:
[Head of Account Management]
Salary: Competetive + Bonus OTE 52,500
About Hubexo
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We provide cutting-edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification.
We help the world build better by delivering unrivalled insights and technology that shape the places where people live, work, and play.
Purpose of the Role
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To secure renewals, protect revenue, and expand value across a portfolio of CIS customers. This is a proactive account management role requiring ownership of recontracting and re-engagement. Youll ensure customers adopt our platforms, see ROI, and commit to new terms of business.
Key Responsibilities
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Recontract and renew existing CIS customers at pacedriving signatures, not just conversations.
Deliver structured account contact plans tailored to each customer.
Lead value reviews that link CIS adoption to tangible ROI.
Introduce Hubexos wider portfolio and create pathways for growth.
Build multi-threaded relationships across decision-makers and influencers.
Negotiate terms, overcome objections, and secure commitments.
Deliver engaging online demos and presentations that inspire action.
Monitor adoption and engagement, acting early to reduce churn risk.
Surface qualified upsell opportunities and hand over to Sales.
Maintain precise, up-to-date CRM recordsevery contact, every action.
Share insights with internal teams to refine product, content, and customer journey.
About You
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Proven experience in account management, renewals, or customer success.
Results-driven, able to work at volume with tight timelines.
Strong negotiatorcomfortable with complex conversations at senior level.
Confident delivering online demos and product presentations.
Disciplined with CRM and pipeline management.
Commercially sharpyou spot opportunities and qualify effectively.
Positive, resilient, and solutions-focused under pressure.
SaaS or construction industry experience is a plus, but not essential.
Who We Are:
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At Hubexo, we live our values every day:
Dream Big
You see renewal conversations as growth opportunities and challenge yourself to exceed expectations.
Thrive Together
You collaborate across teams and celebrate shared wins with customers and colleagues.
Own It
You take full accountability for your portfolio, driving renewals with pace and precision.
Do the Right Thing
You act with integrity, building trust and long-term partnerships with our customers.
Why Join Hubexo
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Were not here to coastwere here to challenge, grow, and build better. For our people and our customers. This role demands persistence, precision, and pace.
In return, youll manage an established portfolio, take visible ownership of the revenue you protect and grow, and make a measurable impact. Youll be backed by product enablement, coaching, and the strength of a global team that thrives together.
At Hubexo, we are united by our vision to empower the construction industry with innovative insights and technology. We dream big, thrive together, own it, and do the right thing. If youre ready to be part of one global team shaping the future of constructionjoin us.
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