Job Description

Who We're Looking For

Are you passionate about building relationships, driving sales, and representing a brand at the highest level? We are seeking a dynamic

Account Manager

to be the face of our company across Italy's tobacconist and specialist vape segments. This role is perfect for a proactive, ambitious professional who thrives on connecting with clients, spotting opportunities, and making an impact.

Why This Role Is Exciting

You'll own the day-to-day management of key accounts, developing strong, lasting relationships with distributors and retailers. Implement strategies that increase sales, improve stock availability, and grow our presence in the market. You'll be at the heart of the business, providing insights that influence strategic decisions and future growth. You'll represent the brand in Italy, attending key meetings, expos, and building our reputation firsthand.

What You'll Do

Manage and grow relationships with Key Accounts across tobacconist and specialist vape segments. Drive monthly

Sales Out & Revenue Targets

, consistently exceeding expectations. Keep inventory levels healthy and ensure seamless order management. Gather market intelligence to inform strategic decisions. Develop and implement growth plans for existing accounts. Respond promptly to inbound leads within SLA timeframes. Maintain accurate and up-to-date records in CRM and internal platforms. Create clear, high-quality reports for internal and external stakeholders.

Travel to Italy

to meet clients and attend expos, representing the brand with professionalism. Take on ad-hoc projects and tasks that support the business's success.

What You'll Bring

Fluent Italian and strong written and spoken English. Proven experience in Sales and Account Management Strong presentation, negotiation, and communication skills. High attention to detail with the ability to manage multiple accounts and projects. MS Office skills (Excel in particular) and CRM experience. A passion for selling. Confidence in verbal and face-to-face interactions. A self-driven, ambitious attitude with a hunger to grow. Full UK driving licence and valid passport. Experience growing B2B accounts. Knowledge of the vape market and operations (preferable).

What We Offer

The opportunity to be the face of a growing, innovative brand in a dynamic market. A role with variety, autonomy, and the chance to make a tangible impact. Travel opportunities across Italy and the chance to represent the company at key industry events.
If you are ambitious, relationship-focused, and ready to take ownership of key accounts while helping a brand thrive, we want to hear from you!

Job Types: Full-time, Permanent

Benefits:

Additional leave Company events Employee discount On-site parking
Application question(s):

This role requires fluent Italian and English. Can you confirm your proficiency in both? This role involves travel to Italy for client meetings and industry events. Do you have a valid passport to travel internationally as required?
Experience:

Account management: 2 years (preferred)
Work Location: In person