Job Description

Job description

About Global School Alliance

The?Global School Alliance seeks to create 'Global Citizens,' around the globe.

We do this by working in partnership with schools, educators and partners to deliver our immersive travel experiences, as well as investigating how technology based products can further enhance our offers.

We deliver on this mission by building what we believe will be the largest, most engaged community of pioneering educators globally. This is built on a foundation of bringing members together on our platform to connect & collaborate, participate in developmental & inspirational events, & build award-winning global schools.

Summary

Based in the heart of the City's historic Georgian Quarter, our company is seeking an experienced Account Manager to join our team and play a key role within our thriving global community. In this position, you will be responsible for building relationships with current and prospective clients from both within and outside of our community.

In this role, you will be handling high volumes of client information which requires you to be skilled and highly proficient using the industry-leading CRM Hubspot. Completing CRM entries, researching prospects, collating information on schools, and creating profiles for team use and in our wider partner finder programmes.

You will be actively engaging with our platform membership to generate leads and appointments. Supporting them in their online project and partnership activities, building rapport, increasing numbers, attending our online events, and increasing enquiries.

You will be both converting those interested in using our services into customers, and for the Account Management of existing partners in order to fulfil the services they have purchased (primarily international travel and school exchanges).

In return, you will be provided with an uncapped commission structure , making this an exciting role for experienced Account Management professionals who can deliver high volumes of calls, presentations, and follow-ups along with the opportunity to make a huge impact to Students around the world.

We are a close-knit team, passionate about building a global business and the opportunities for the right person to grow individually and professionally are plenty - you will be cared for and have your voice heard.

If you are a determined team player who wants to build a successful career in a rapidly growing company full of A-players, this is a fantastic opportunity.

Job Salary & Benefits

As Account Manager, you will have a basic salary of 40, 000 per annum

Uncapped commission, with an expected OTE of 60-75k

Travel opportunities on Leadership Delegations and business development trips.

National travel opportunities in hosting international groups around the UK and visiting partner schools.

Office based initially, with Flexible hybrid working opportunities once passed probation

Regular 1-2-1's supporting your professional development.

Annual Team Getaways & Team events being planned

Wellbeing benefits

Annual Salary Review

Opportunity to progress into leading the Account Management Team

Job Responsibilities

As our Account Manager at our company, you will:

Grow customer base - in public and private schools throughout the UK. Driving inbox leads into the sales funnel. Setting appointments. Delivering online calls and converting new school customers. Generate and convert sales enquiries. Lead the development of a professional sales and account management team. Service existing book of clients - ensuring outstanding delivery of services purchased Renewing / Upselling to existing schools Help improve the community knowledge of what we are all about at the GSA and how we can help their school develop global dimensions Follow-up sales call with quote proposals based on expert recommendations. Send reminder prompts at set sale funnel stages Scheduling appointments. Be a central and compelling advocate of the brand, our customers, and customers' experience both on and off-site. Be conscious, accountable for, and supportive of the rest of the business in driving targeted YoY Growth and Revenue in all regions.

Job Requirements

Our ideal Account Manager will have:

A minimum of 3 years of experience in an Account management position is essential. Experience within the Education and/or Travel Sectors Experience with Microsoft Office Essential: Word, Excel, PowerPoint, and Outlook. Fluent English speaker. Experience with Customer Relationship Management (CRM) systems, mainly HubSpot. This is a high-volume role that requires the ability to manage and maintain deal flows in real-time. Account managing UK network of local partners Receiving and managing enquiries, winning business from other competitors. Using task management software: Monday.com. Exceptional communication skills both written and verbal, not afraid to ask for clarification. Great planning, attention to detail, and organisational skills. Quick thinking and problem-solving ability. Highly articulate in written and verbal communication. Be able to effectively manage your time in a busy environment. Work independently and actively seek resolutions to problems that may occur Hard working and persistent.
Work Location: Liverpool, with opportunities for hybrid working.

Job Type: Full-time

Pay: Up to 40,000.00 per year + Commission

Experience:

Account Management: 3 years +
Job Types: Full-time, Permanent

Pay: Up to 40,000.00 per year

Benefits:

Additional leave Gym membership Health & wellbeing programme Referral programme
Ability to commute/relocate:

Liverpool L1 9BZ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience working with HubSpot or a similar CRM platform?
Work Location: In person