Job Description

Job Opportunity: Account Manager - Property Maintenance (London)

Location: London, UK

Full-time | Permanent

Basic Salary: 30,000 - 40,000 per annum

OTE: 50,000 - 60,000 (including commission)

About Us

We are a dynamic and growing property maintenance company based in London, delivering high-quality services to residential and commercial clients. From reactive repairs to planned maintenance, we pride ourselves on reliability, efficiency, and building lasting relationships with our clients.

As we expand our client base, we're looking for an enthusiastic and results-driven Account Manager/Business Development Manager to join our team and take ownership of key accounts, ensuring exceptional service delivery and uncovering new business opportunities.

The Role

As an Account Manager, you will act as the primary point of contact for a portfolio of clients, ensuring their property maintenance needs are met promptly and professionally. You'll also work closely with internal teams to coordinate works and maximise customer satisfaction.

Key Responsibilities:

Manage and nurture client relationships to maintain high levels of satisfaction and retention

Respond to client inquiries and manage work orders from initiation to completion

Identify upselling opportunities and generate additional revenue through service expansion

Coordinate with operations and contractors to ensure timely service delivery

Prepare and present performance reports and account updates

Attend client meetings and site visits as needed

What We're Looking For:

Minimum of 3 years' experience in a similar environment - ideally within property maintenance, facilities management, or construction services

Proven experience in account management or client services

Excellent communication and interpersonal skills

A proactive, solution-oriented mindset with strong organisational abilities

Ability to multitask and manage competing priorities in a fast-paced environment

Comfortable working with CRM systems and Microsoft Office Suite

What We Offer:

Competitive basic salary of 35,000 - 40,000

Attractive commission scheme with realistic OTE of 50,000 - 55,000

Company laptop and mobile phone

Ongoing training and career development opportunities

Friendly and supportive team culture

Hybrid working opportunities after probation period

Ready to Join Us?

If you're passionate about building client relationships and have a solid background in property maintenance or a similar field, we'd love to hear from you. Apply now and be a part of a growing company where your impact truly matters.

Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Additional pay:

Commission pay
Benefits:

Sick pay Work from home
Schedule:

Monday to Friday
Work Location: In person

Reference ID: AccMan