Job Description

Account Manager - Join Our Award-Winning Team!

We are a leading, multi-award-winning telecommunications company, dedicated to delivering exceptional customer service and providing businesses with top-tier products, including business Mobiles, Landlines, and Broadband. With a strong reputation in the industry and a loyal client base, we're proud of our continued growth and success.

At Ice Comms, you'll be part of a vibrant, fast-paced office environment, supported by ongoing training to help you thrive and become a confident, successful agent. If you're driven and eager to develop your career in the telecoms sector, we want you on our team!

What We Offer:

A competitive basic salary, as part of the national Living Wage Foundation A realistic commission structure that rewards your hard work Monday to Friday, 8:45am - 5:15pm work hours Continuous training and development to support your career progression Exciting incentives, including weekly early finish targets, holidays, cash prizes, and more Company pension plan Employee referral program 'Cycle to Work' scheme Staff perks and benefits Internal promotion opportunities every 12 months--grow with us as we expand!

Your Key Responsibilities:

Maintain and nurture relationships with existing customers, ensuring their accounts are well-managed and supported Provide tailored solutions to meet client telecommunication needs Advise clients on cost-saving opportunities for Landline and Broadband services Recommend upgrade solutions for mobile services Build and maintain strong rapport with both new and existing clients

Why Join Us?

We are an award-winning team with a history of success:

DWS Awards 2020

- Winners

Best Companies 2021

: Top 100 Best Companies to Work for in the Northwest - 45th place Top 100 Best Mid-Sized Companies to Work for in the UK - 43rd place Top 10 Best Telecoms Companies to Work for in the UK - 5th place

About You:

We're looking for a motivated, results-driven individual who thrives in a team environment. You'll have previous experience in a similar role and be determined to achieve success. If you're money-motivated and enjoy building lasting client relationships, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: 26,500.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Referral programme
Ability to commute/relocate:

Manchester M1 3BE: reliably commute or plan to relocate before starting work (required)
Experience:

Account management: 1 year (preferred) Telecommunication: 1 year (preferred) B2B sales: 1 year (preferred) Customer relationship management: 1 year (preferred)
Work Location: In person