Job Description

If you're looking to continue your communications career in an award-winning global agency, then this might just be the role for you!
Why FleishmanHillard?
We have been named PRWeek's Global Agency of the Year and Best Places to Work; a "Standout Agency" on Advertising Age's A-List; NAFE's "Top 50 Companies for Executive Women" for six years running; and among our firm's award-winning work we've taken home 5 Lions at the Cannes International Festival of Creativity in previous years.
As an Account Manager in our Brand Impact team, you'll play a pivotal role in integrated media strategy and delivering best in class communications programs for high profile global brands.
We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY's National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.
The Team
Our Brand Impact team harnesses the collective power of creative, social and strategic marketing to produce electric, infectious and award-winning communications. With this in mind, we create provocative, inspiring solutions for big brands with stories to tell - which could be anything from traditional media, social first content and creators to an installation, film, event or long-term movement. And while we're part of a successful global group, we have developed a 'start-up' mentality of bravery and entrepreneurialism, rooted in business-changing ideas.
The Role
We're seeking a forward-thinking Account Manager and Media Specialist who is passionate about earned first storytelling, with a deep understanding of how the modern media landscape is evolving across B2C & B2B channels and intersecting with digital, social, creativity, data and commerce.
Key Responsibilities Include:
Media

• Act as a key consultant for all things media with clients, building trusted relationships and understanding their business needs.
• Play a key role in:

• The agency's media and publicity team, leading on consumer and brand media strategy and helping to develop our POV in an ever-changing media landscape.
• The development of our approach to new media, including the intersection of earned media and platform-specific social content and digital strategies.
• Set publicity/amplification direction and inspire teams across a portfolio of clients, championing agency values and high standards.

Clients

• Act as the day-to-day contact for key clients, building trusted relationships through expert senior counsel.

• Ensure client satisfaction through proactive communication, problem-solving, and delivering against objectives.

Team Development

• Mentor account and junior team members on best practise media strategy and digital PR through training and knowledge-sharing.
• Encourage a culture of inclusivity, curiosity, creativity, and continuous improvement.

Business Development and Marketing

• Contribute to agency growth by identifying and supporting new business opportunities.
• Support with the development of new business proposals, pitches, and presentations.
• Build the agency's reputation through thought leadership, content creation, and industry engagement.
• Expand media and influencer networks to benefit both the agency and clients.

Commercial, Finance, and Operations

• Manage account budgets on key clients, working closely with the relevant Directors to ensure efficiency and consistency.
• Track and report on account performance, KPIs, and financial status with the relevant account leads/Directors.
• Support the continuous improvement of internal processes and best practices.

About You

• Experienced in media and digital PR within a communications agency, in-house or as a formal journalist / influencer with a track record of delivering outstanding coverage and results for clients
• Strong understanding of traditional media outlets, digital platforms, including social media, content management systems, and web analytics tools
• Adept at client management and providing strategic media counsel driving cut through in today's media ecosystem
• Skilled in content creation, writing, presenting, and reporting
• Organised, proactive, and results-driven, with a passion for new media, communications and innovation
• Collaborative, inclusive, and committed to continuous learning
• Excited by the opportunity to work across a variety of sectors, including travel, consumer tech, consumer healthcare, FMCG, entertainment, and more!
• Ready to bring new ideas and creativity to a team that's making a real impact
• Proven ability to manage and grow client relationships.
• Strong team and people development skills.
• Excellent written, verbal, and presentation abilities.
• Commercially aware, with experience managing budgets and reporting.
• Eligibility - you must have the right to work in the UK and be able to work in our Bankside office at least 3 days p/week.

If you have experience in the above, we would love to hear form you!
What We Offer You

• A warm and friendly team with a fantastic portfolio of global and UK clients
• A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• We've fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
• Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
• Culture Club - from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.

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Apologies in advance but due to the volume of applications we receive we are unable to respond to every application individually.
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Skills Required