Job Description

Job Overview

As well as onboarding, you will be optimising client accounts to obtain best returns from platform.

Company Description:

Over 21 million drivers have compared local prices to book an mot/service or repair at over 8,500 independent and franchise garages at BookMyGarage.com.

In addition to being the UKs leading driver of vehicle maintenance online bookings, we also assist with best in market tech and marketing solutions to drive more local market share to our garage network.

We are seeking a motivated, proactive and experienced Account Manager to join our dynamic team. The ideal candidate will possess strong leadership skills and a proven track record in Account Management, with the ability to effectively communicate and analyse client needs. As an Account Manager, you will be responsible for on-boarding new clients obtained through the national field sales team, managing client relationships and ensuring customer satisfaction.

Responsibilities

Develop and maintain strong relationships with clients. Collaborate with internal teams to ensure the successful delivery of products and services to clients. Ensure set-up of clients conforms to the in-house Quality Control standard. Work within a team rota to support onboarding requests/account management requests from the field sales team. Communicate effectively with clients regarding project updates, timelines, and any potential issues. Prepare regular reports on account status and sales performance for management review.

Qualifications

Proven experience in account management Strong leadership skills with the ability to guide clients. Proficiency in CRM software is highly desirable. Excellent communication skills, verbal, written and on video, with the ability to engage effectively with clients. Strong analytical skills to assess data and make informed decisions that drive business success. A proactive approach to problem-solving and the ability to work independently as well as part of a team.
If you are passionate about building relationships and driving success through effective account management, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: 27,000.00-35,000.00 per year

Benefits:

On-site parking
Application question(s):

Must be able to easily commute to the office in PO63EN
Education:

Bachelor's (preferred)
Experience:

Account management: 2 years (required)
Location:

Portsmouth PO6 (preferred)
Work Location: In person

Expected start date: 01/09/2025