Job Description

The Role | Account Manager

Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.

Our mission statement says it all: We look after you, so that you can look after our children.

Dedicated to our core values, we are committed to:

Empowerment

: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.

Purpose

: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.

Passion

: Because we love what you do, you're at the heart of everything we do.

Innovation

: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.

Collaboration

: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!

The Role

Are you passionate about building strong client relationships and delivering outstanding service? Do you thrive in a collaborative, fast-paced environment where you can make a real impact?


Juniper Education is looking for a proactive and driven Account Manager to join our Sales Division. This is an exciting opportunity to manage and grow key client accounts while playing a central role in supporting our long-term growth strategy.

Be the main point of contact for a portfolio of clients, understanding their needs and providing tailored solutions Build and maintain long-term client relationships to drive satisfaction and retention Collaborate closely with internal teams to ensure the seamless delivery of services Identify opportunities to up-sell and cross-sell our range of products and services Use tools such as product matrices and health scores to support client engagement and growth Coordinate and participate in client review meetings and presentations Deliver insight and reporting on account performance and opportunities

About you

Proven experience in account management or a strong sales/business development background Experience in the education software or services sector (preferred) Excellent communication and relationship-building skills Confident in using CRM tools like SugarCRM and platforms such as SEISMIC or Gong Able to manage multiple priorities with excellent attention to detail A proactive team player who thrives in a collaborative environment Willingness to work towards a Level 3 Apprenticeship in Account Management (if not already held)

Juniper Education Benefits

Day 1 right to company sick pay Enhanced annual leave entitlement Opportunity to purchase additional leave Entitlement to carry over leave to next entitlement year Day 1 access to 24/7 GP & prescription services Day 1 access to rewards platform Cycle to work scheme Enhanced maternity & adoption pay Day 1 access to employee assistance platform Funded development/Qualification opportunities Voluntary health care cash plan Voluntary private medical insurance * Plus more!