Job Description

Are you passionate about delivering exceptional client service and managing impactful print and marketing campaigns? If you thrive in a dynamic environment and are looking to take your account management skills to the next level, we have an exciting opportunity for you!
The Role:
As an Account Manager, you will be the vital link between clients, suppliers, and internal teams, ensuring projects are delivered professionally, to specification, and on time. You'll build strong relationships with key client stakeholders, offer expert advice on print and marketing solutions, and take ownership of each project from start to finish.
Key Responsibilities:

• Provide technical input and advice on print and marketing projects.
• Take briefs from clients, manage specifications, and ensure deadlines are met.
• Propose innovative solutions and alternative options where possible.
• Maintain strong relationships with suppliers and negotiate costs and timelines.
• Deliver exceptional customer service while ensuring all projects align with contractual SLAs and KPIs.
• Monitor project performance, ensure accurate invoicing, and adhere to compliance policies.
• Identify new business opportunities and contribute to account growth.
• Manage budgets, profit margins, and performance metrics effectively.

What We're Looking For:

• Proven account management experience, ideally in print, print management, or marketing procurement.
• Expertise in POS (point of sale) concepts and campaign solutions.
• Strong technical knowledge of print processes, techniques, and press passing.
• Confident in liaising with clients, troubleshooting project issues, and implementing solutions.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• A professional, calm, and approachable demeanor, even under pressure.

What's in It for You?

• Be part of a supportive and innovative team driving exceptional client experiences.
• Opportunity to work on exciting campaigns for a diverse range of industries.
• A chance to develop and enhance your career in a fast-paced, collaborative environment.

If you're ready to bring your expertise to a company where your skills and ideas will truly make an impact, we want to hear from you!
Apply Today!
Take the next step in your career. Send your CV and a brief introduction highlighting your experience and enthusiasm for the role. We look forward to welcoming you to the team!
Apply today!

Skills Required