Job Description

Career Level: 09 Developing
Posting Date: 17 Jul 2025

Location:

Belfast (Hybrid Working Available)

Salary:

Competitive + Commission + Benefits

Role Type:

Full-Time, Permanent

Drive Customer Success with Innovative Software Solutions

Are you a

customer-focused Account Manager

with a passion for technology and building long-term client relationships? Are you experienced in managing software or SaaS accounts and ready to join a

growing, fast-paced team

that's making a real impact?



We're looking for a

Software Account Manager

to join our Belfast-based team and help strengthen and grow relationships with our core customer base. This is a

client-facing, high-impact role

where you'll ensure our customers gain maximum value from our solutions, drive upsell opportunities, and shape their long-term success.

What You'll Be Doing:

Serve as the

primary point of contact

for a portfolio of key software clients Build deep relationships and understand client goals to align our solutions with their business needs Identify and act on

upsell and cross-sell opportunities

, contributing to revenue growth Work cross-functionally with Sales, Product, and Support to deliver

a seamless customer experience

Deliver product

demonstrations, training, and webinars

to maximise product adoption Monitor account health, identify risks, and proactively resolve challenges Lead contract

renewals and negotiations

, maintaining long-term partnerships Provide actionable

customer feedback

to help shape product roadmaps Collaborate with marketing to deliver

collateral and communications

that support engagement

What We're Looking For:

Proven experience in

account management within the software or SaaS sector

Strong communication and

relationship-building skills

Confident in

delivering demos and discussing software functionality

Experience using

CRM platforms

and managing a sales pipeline Customer-first mindset with strong

problem-solving skills

Skilled in

negotiation and contract management

Commercially minded with the ability to

spot growth opportunities

Collaborative, proactive, and tech-savvy

Why Join Us?

At ClearCourse, we're a collaborative network of

leading software and payments companies

. You'll join a team that values

innovation, customer success, and professional growth

. Based in

Belfast

, you'll be supported with flexible working options and a clear opportunity to make a real difference in a dynamic and growing business.

What You'll Get:

Competitive base salary + performance-based commission

Flexible hybrid working environment

25 days holiday + your birthday off

Private Medical Insurance (Bupa)

Health cash plan

- covering everyday healthcare needs

Life Assurance

- 4x your salary

Group Income Protection

- up to 75% salary if unable to work

Enhanced parental leave

Access to

Perkbox

- 4,000+ perks and discounts

Cycle to Work scheme

Generous pension contributions

Training budgets

and professional development support

Apply Now!

If you're ready to join a team where you can grow your career, build strong client relationships, and work with cutting-edge software, we'd love to hear from you. Send your CV today--no need to wait for it to be perfect.



At ClearCourse, we value

diversity, inclusion, and collaboration

, and we're committed to building a workplace where everyone can thrive.