As an Account Manager within Uber Advertising, you will drive growth for restaurant partners by implementing and optimizing ads and offers campaigns. You'll work closely with Uber Eats commercial teams and Account Executives to develop and pitch solutions that align with merchant goals and expand adoption of Uber's advertising products. In this role, you'll lead campaign execution, reporting, and upselling, while managing a book of business and building strong relationships to ensure merchant satisfaction.
- What the Candidate Will Do -
Identify and Manage Upsell Opportunities:
Partner with the Account Executive(s) and/or Uber Eats commercial teams to analyse merchant, platform, and category insights to identify growth opportunities within their book of business
Serve as a subject-matter expert on products, advanced questions, and technical specifications, tailoring value propositions accordingly
Campaign Management:
Coordinate with internal team + merchant partners to ensure proper campaign execution and operational efficiency (eg. collecting creative assets, implementing measurement solutions, etc).
Monitor campaign performance and budget utilization, and provide optimization recommendations to merchant partners
Support in reporting campaign outcomes to increase retention / growth
- What you'll need -
Ideally you've had 3-5 years of Account Management experience in a Digital / Performance Advertising, Marketing or Analytical role
Experience managing and analyzing digital advertising campaigns for large, complex brands
Experience in a client facing position, building relationships with internal & external partners
Ability to analyze data, review results, draw insights and propose recommendations for future campaigns
Speed resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment, problem solving and navigating ambiguity
You'll have some Digital Ad Sales skills experience including an awareness of and experience using Solution Selling
* You have a strong track record of high customer satisfaction, but you can also demonstrate a willingness to challenge to drive business results
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