Job Description

Location

- All posts are based in Oldbury. The office is conveniently located within 2 mins walk from the Sandwell and Dudley train station. There is parking space available and office space is fully secured.

Accounts Administrator (Credit Control and Invoicing)

Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts.

MEWA is a rapidly expanding expert witness service providing expert witness reports to solicitors, private clients and regulatory organisations throughout UK and Ireland. For further information about us, please visit our website on www.mewa.org.uk

We offer an exciting opportunity for you to join a fast-growing organisation to develop your professional experience.

Role Description and Key responsibilities

Accounts Administrator (Credit Control and Invoicing)

To develop an excellent understanding of MEWA processes and policies with credit control and invoicing

To develop an excellent understanding of various funding streams, different kinds of invoices and MEWA payment terms and conditions

To send Statement of Accounts to our customers on twice a week basis

To proactively chase all outstanding invoices from solicitors, insurance companies and private clients by telephone and email within agreed timescales, as per MEWA policy and procedures

To prepare all invoices for MEWA and sending them to instructing parties/ private clients in a timely manner

To undertake any invoice amendments, as required and re-sending invoices in a timely manner

To check incoming invoices from experts, update the in-house case management system with the incoming invoices

To undertake reconciliation of expert's invoices to ensure they are correct

To update the in-house case management system with updates to invoice chasing, payments received, and payments made

Liaising with instructing parties to ensure correct invoices are submitted and to understand their procedures of processing our invoices to ensure timely payment

To manage mystery payments

To amend invoices and issue letters for overdue payments and late payment charges such as final warning letters

To update the in-house case management system with updates to expert's profiles related to their payment plans and invoice details as well as updates to invoices

Notifying experts for payments made and instructing parties for payments received

Be the first point of contact for all credit control/ billing queries and expert invoice queries from clients and internal staff and provide accurate and prompt advice

Dealing with remittance advice, cheques and banking slips on a daily basis

Monitor all active cases for invoices and payments to ensure invoices have been sent out in a timely manner and payments have been received in a timely manner

Liaise with solicitors/ account departments when debt is due

Administration related to bad debt such as identifying firms in liquidation and any related administration tasks

Weekly reporting for huge debtors and Monthly reporting for all outstanding and received invoices as well as any ither invoicing statistics

Notify management of credit control and invoice disputes/ issues arising

To cover other Accounts Administrators in their absence

Dealing with firms in liquidation as and when required

To be able to deal with highly sensitive and confidential information

To raise the profile of MEWA at all opportunities

Any other appropriate and reasonable tasks in relation to the employment as agreed with your line manager.

This list is not exhaustive, and we reserve the right to amend this as per the needs of the service/ organisation

Essential Criteria

Experience of working in Accounts administration for at least 1 year

Experience of chasing invoices from difficult clients

Experience of preparing and sending invoices

Experience of reconciliating invoices

Experience of updating database on a regular basis

Experience creating reports for senior members of staff

Experience of liaising with external clients

Experience of working in a fast-paced environment

Ability to work independently as well as part of a team

Attention to detail and ability to learn

Knowledge of data confidentiality

Proficient in use of Microsoft office including Word, Excel and database management.

Excellent communication skills, both verbal and written, with the ability to develop good working relationships with solicitors and other members of team.

Good standard of numeracy

Ability to work under pressure and to meet tight deadlines

Excellent time management skills, organisational skills and ability to prioritise workload

Good record keeping and excellent team working skills

Self -starter who can work on own initiative

This is an office-based role, and the appointed candidate will be expected to work from the office full time. The office has followed government protocol by completing a thorough risk assessment in order to provide a COVID 19 secure working environment.

Terms and Conditions

Job hours: 40 hours over a 5-day week. The usual working hours would be 9:00-17:30

Available for ASAP start

Salary - 23,000

Permanent role, subject to 6 months' probation period

To apply for this post, please provide the following documents via indeed asap.

CV outlining your relevant experience.

Supporting Information to identify how you meet the essential and desirable criteria for this post

Interview Date- ASAP TBC at Oldbury Office

Start date- ASAP

Please note that all applications resulting in offers of employment are conditional upon satisfactory pre-employment checks which include, but are not limited to, satisfactory references, proof of qualifications and our satisfaction that applicants have any unspent criminal convictions (disclosures are subject to the Rehabilitation of Offenders Act 1974).

We encourage you to apply as soon as possible as we reserve the right to close the applications earlier depending upon the volume of applications we receive.

If you haven't heard from us within 3 weeks of the application, please assume that you have been unsuccessful on this occasion.

Job Type: Full-time

Pay: 24,000.00 per year

Benefits:

Bereavement leave Employee discount Free parking On-site parking Referral programme
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:

Accounting: 1 year (preferred)
Work Location: In person