Job Description

Accounts Assistant, Fraser Suites Queensgate




Rate of Pay / Hours
Type of Contract
Location



Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world's leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.



Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.




What you will be doing as an Accounts Assistant;

You'd make a great addition to our team...!

The Accounts Assistant is a key member of the Finance Team, assisting in the self-accounting for all departments and the hotel business. Forecasting, sales ledger, purchase ledger and payroll; you will be expected to work in a team and liaise with the Reception and Nights Teams with regards to night audit, cash handling, billing and payment practices.



As Accounts Assistant you must have excellent communication skills, be a team player and enjoy a hands-on role. Experience within a hospitality background is beneficial as well as experience using HMS/XN. You must have passion for hospitality and deliver service with a smile.



You will work closely with the Financial Controller and support the General Manager.



The systems used HMS/ XN, Sage 200, Excel Word, Power Point, On Line Banking and Procur Wizard.

The Main Duties;
to follow up if any discrepancy is found in posting journal (when reported by HO Finance) to deal with chargebacks when reported by HO Finance (sending booking/payment documentation and communication with Bank (1 hour) to prepare write-off forms for HO Finance if chargeback case is lost AR Meetings with GM to keep track of overdue guest/AR payments and preparing Meeting Minutes for the same To chase hotel invoices/overdue payments for guests' reservations by email or phone communication Communication with TA in regards of payments and commissions, preparing Account Statements, dealing with overdue commission queries (1-2 hour) to accept and print invoices sent by vendors, checking if details are correct and forwarding to relevant departments (Maintenance/Housekeeping) for processing (PO/RV) communication with new vendors (sending New Vendor form and forwarding to AP when done) to check the invoices processed by Maint/Housekeeping against PO/RV if no discrepancies and following up when necessary reviewing statements from vendors and if all invoices are processed and paid by AP to keep track and chase missing/incorrect vendor invoices (communication with vendors/clients, often on AP request) to prepare processed invoices for GM authorisation and to deliver to AP regularly, keeping record of processed vendor invoices for future reference in case of issues with vendor invoices reported by AP, reporting back to the departments (HSK/Maintenance) for corrections processing commission invoices from Travel Agents (checking for discrepancies and following up with TA if necessary) to organize refunds/ funds transfers documentation in case of book-outs, overpayments and forward to HO Finance to prepare Cash collection every Thursday if Hakim is absent (1 hour) to handle petty cash purchase receipts To follow and lead by example, cash control and internal security measures within the property. Observing and complying with Health and Safety Policies Observing and complying with company Standard Operating Procedures

We also offer award winning training and development programmes for those who would like to take a step up the career ladder. We are a company continually evolving, developing and growing. A company full of opportunities.

What we're looking for:

You have proven experience in a similar role. Excellent attention to detail and time management skills. You are an enthusiastic individual with a passion for customer service. You enjoy working as part of a team who all share the same passion - to create memories that our guests will remember. You would like to build upon your leadership and team management skills. You must be eligible to work in the UK.

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In addition to competitive rates of pay we offer:

Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.

Fully funded Apprenticeship

programmes that support you in developing your career High Street Discounts on a range of high street shops, experiences, holidays and much much more. Cycle to work scheme - save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from 5 per month. Referral schemes that pay up to 1500 (just for getting your friends a job!). Uniforms are provided. We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year. We work with

Wagestream

giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary. We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.

Employee Assistance Programme

- free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

100% of our electricity is generated using renewable energy. We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone. We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.