Job Description

About the Role

We are looking for a

hands-on Accounts Clerk

to support our Finance Operations function during a period of stabilisation and process improvement.

You will work alongside a Finance Operations Lead and an offshore accounting team. Your role is to own UK-facing finance work that requires judgement, communication, and escalation, not high-volume data entry.

Core Responsibilities

Credit Control

Owning the credit control phone line Chasing overdue balances via phone Sending customer statements Taking card payments over the phone Logging payment promises and outcomes

Accounts & Ledger Support

Supporting resolution of historic finance issues Assisting with bank reconciliation issues that require judgement Handling supplier disputes, credits, and escalations Liaising with customers and suppliers to resolve discrepancies

Finance Operations Support

Supporting the Finance Operations Lead with exceptions and escalations Ensuring finance controls and processes are followed Escalating risks clearly and early

Who You'll Work With

Finance Operations Lead- overall accountability and sign-off

Offshore Accounting Team- execution and processing

Operations Team- order and delivery coordination

Ideal Candidate Profile

4+ years' experience as an Accounts Clerk / Finance Administrator Strong credit control experience (phone-based) Comfortable resolving invoice and supplier disputes Confident speaking with customers and suppliers Organised, structured, and process-driven Able to escalate issues clearly rather than firefight silently
Experience with accounting systems such as

MS D365 Business Central

is preferred but not essential.

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Work Location: In person