Job Description

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.



1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

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Job Details

Accounts Payable Assistant

Hemel Hempstead (Hybrid - 3 Days in office)

Competitive salary + bonus and benefits

Join Our Team as an Accounts Payable Assistant at Haven

Are you ready to make waves in your career with one of the UK's most-loved holiday brands? At Haven, we don't just offer holidays; we create lifelong memories. Now, we're looking for a talented Accounts Payable Assistant - 12-month FTC to join our dynamic team at our Hemel Hempstead support office and play a key role in keeping our operations running smoothly. Our Hemel Support based teams work from home no more than two days each week. For most team, the remaining three days will be spent in the office.



Who Are We?

Haven is part of the award-winning Bourne Leisure family, which also includes Warner Hotels. With 38 beautiful seaside parks, a bustling HQ in Hemel Hempstead, and over 12,000 team members, we're proud to be a leader in the UK leisure industry. At Haven, we bring joy to families across the nation with unforgettable holiday experiences.



Our culture? Think "Breath of Fresh Air" - we value openness, teamwork, and authenticity. We encourage everyone to bring their whole self to work, creating a truly inclusive environment where ideas thrive and careers flourish.



Your Accountabilities

As an Accounts Payable Assistant - 12-month FTC, you are positioned within our Financial Operations Team. You'll be at the heart ensuring supplier invoices are processed and paid efficiently. Your contribution will directly support our parks and suppliers, maintaining strong relationships that are essential to delivering extraordinary experiences for our guests.



What You'll Be Doing:

Processing with Precision: Handle incoming supplier invoices, resolve queries, and navigate statuses within our P2P system Coupa to ensure prompt and accurate payments.

Building Bridges: Foster excellent relationships with suppliers and teams across the business by ensuring timely payments and maintaining our Paid-on-Time stats.

Keeping It Compliant: Record financial transactions meticulously to meet accounting standards and legal requirements.

Balancing the Books: Reconcile supplier statements, verify costs, getting under the bonnet of our balance sheets and uncover discrepancies to maintain financial accuracy and control.

Team Spirit: Collaborate with the Accounts Payable team, other departments, and suppliers to streamline processes and find solutions.



What We're Looking For

We're on the hunt for an individual who can bring a mix of technical expertise and a customer-focused mindset to the table. We are keen find someone who's diverse skillset, experience and background can bring curiosity and excitement to a fun and established team.

If this sounds like you, we'd love to hear from you!



Essential Skills:

In-depth knowledge of Accounts Payable and Procure-to-Pay (P2P) cycles

Familiarity with accounting principles (debits/credits)

Experience in a Shared Service Environment

Excellent problem-solving, organisational, and communication skills

Proficiency in financial systems, Excel and/or online software tools

Desirable Extras:

Knowledge of systems like Coupa, Oracle, or SAP Concur

Additional certifications (e.g., APA or AAT)



Why Choose Haven?

Just let us know - we are committed to diversity, equity, and inclusion and welcome applicants from all backgrounds and pride ourselves on providing environments where all our team can thrive.



When you join us, you're not just starting a job - you're becoming part of a family. Here's what's waiting for you:

25 Days Holiday + Bank Holidays + Holiday Buy Scheme

Annual bonus

20% discount on both Haven and Warner Hotels holiday for you, family and friends

Comprehensive wellbeing support

Access to the Bourne Leisure corporate box at the O2 Arena ,London

Exclusive discounts with corporate partners

Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

Enhanced family friendly policies and pay (eligibility criteria applied)



Your Journey Starts Here

The interview process will be up to 2 stages. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.



Ready to Apply?

If you're excited about making a real impact in a role that combines technical expertise, collaboration, and career growth, we'd love to hear from you. Let's create something extraordinary together at Haven.