Job Description

Accounts Receivable Assistant based at Epworth House, Derby

Two years Fixed Term - Full Time - 37 hours

26,900 per annum 27,500 after a successful probation period

Hybrid Minimum Two Days in the office


Are you detail driven, process focused, and ready to make a real impact in a supportive finance team? MHA is looking for an Accounts Receivable Assistant to join us on a two-year fixed term contract, supporting the day-to-day operations while we undergo an exciting period of finance transformation.





This role has been created to provide essential support to the Accounts Receivable Team, allowing senior colleagues to focus on our new system implementation. Whilst this role isn't directly involved in the project, it is a key part of ensuring operational stability and continuity through change.





You will work closely with the immediate team and wider business to manage our resident ledgers and billing process. In this varied role you will act as a key point of contact for residents and internal staff providing excellent customer service, alongside handling complex queries with empathy and in line with our MHA Values.





You will be joining a supportive, collaborative environment where contributions will help maintain operational excellence during a period of change.

What you will be doing

Issuing quarterly statements to residents and leaseholder Responding to and resolving complex queries Assist with cash allocation and payment reconciliation. Direct Debit Administration Raise invoice and credit notes where appropriate Action refunds, in line with policy Assist with preparation and distribution of annual fee review letters. Carry out the end-to-end administration of the resident journey i.e. setting up a new tenancy agreement

What are we looking for?

Strong attention to detail and excellent administrative skills Good communication skills both written and verbal. Microsoft proficiency, particularly excel, outlook and word Excellent customer service skills Experience of liaising with multiple stakeholders such as residents, families and internal colleagues Collaborative approach and a positive attitude towards continuous improvement Self-motivated with the ability to work independently and collaboratively as part of a team.

Ready to Apply?

If you are looking to grow your finance career in a positive and inclusive environment, we would love to hear from you