Job Description

Accounts Receivable Assistant

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Working as part of the University Credit Control team, you will assist the Credit Controller and Deputy Credit Controller in dealing with, and resolving, queries from our student body, approved sponsors and trade debt.


Supporting students through their interaction with Student Finance and Cardiff Met's own payment schemes, you will apply a methodical approach to guide our service users through to a satisfactory conclusion.


You will be an enthusiastic and friendly professional with excellent communication and interpersonal skills coupled with a commitment to providing an excellent student experience.

What you'll be doing:

Providing front-line support to help students through their financial journey with the University. Inputting on day-to-day Credit Control decisions. Recording transactions and interactions in a variety of databases. Liaising with internal departments to resolve any issues affecting the financial record. Setting up, monitoring and maintaining student payment agreements

.

What you'll bring:

Recent experience of providing excellent customer service and a strong commitment to the principles of delivering excellent customer service Good skill levels in the operation of various MS Packages, particularly Excel Minimum of 5 GCSEs (or equivalent) at Grade C or above, must include Maths and English 2 A-Levels passes or more than 2 years' experience working in a central finance department

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.


We offer excellent benefits such as:

Annual leave of 25 days Annual leave of 25 days, rising to 30 days after 1 years' service, plus 12 bank holiday / concessionary days. Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies - take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact Us

For more information about the role please contact Lyndsey Pottinger on lpottinger@cardiffmet.ac.uk.


All applications must be submitted online.


The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our

Application Guidance

page.

Further details:

Swydd Ddisgrifiad





Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.


Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.


We use the person specification as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.


The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.



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Why Work Here?

We invite you to join our collaborative community!


Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally.

Are you ready to contribute to something remarkable?

Join us in helping us to progress and deliver real change.

Job Details

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School/Unit

Finance

Location

Llandaff Campus

Salary

25,742 to 27,181 per annum

Post Type

Full Time

Closing Date

Wednesday 09 July 2025

Reference

4052