- 20 days holiday + bank holidays and 40 working hour week
Location
- Harlow, CM20 2EA (Hybrid after successful probation)
Job Purpose
To effectively and efficiently assisting the Accounts Receivable Manager with day-to-day accounts receivable tasks for a multi-subsidiary business and helping to effectively minimize the company's debtor ledger whilst maintaining excellent customer service. To aid with the smooth day to day running of the company's Finance Department
Key Responsibilities
Ownership of the shared mailboxes, actioning requests internally and externally and filtering emails to the relevant folders.
Review and releasing of any sales orders that have hit triggers for finance review - such as overdue balances/over credit limits.
Reviewing aged debtors and chasing due accounts proactively before debt becomes due, with the aim of minimising the roll-over of old debt through telephone and email.
Issuing of debt reminders/notification of legal action for overdue customers.
Sending customer statements/copy invoices/pods.
High level of liaison internally, and externally with customers to resolve any queries that arise.
Applying for insurance cover on specific customers.
Maintaining customer accounts with accurate notes and actions. Reviewing Creditsafe monitoring reports and updating the customer accounts accordingly.
Assisting with credit application form processes (adhoc)
Invoice consolidation.
Uploading invoices to customer portals.
Taking adhoc card payments.
Payment journals relating to AR.
Raising Direct Debit payment on the system to be submitted to the AUDDIS system.
Invoicing cover alongside Third-Party invoicing cover for annual leave.
Fuelcard invoicing cover for annual leave.
Cash posting cover for annual leave.
Supporting with any other adhoc duties that may be required.
Person Specification
At least 2 years prior experience of working in a professional credit control department.
Experience with an ERP systems highly desirable. (Netsuite or similar)
Competent in Microsoft Office products including Excel.
Ability to establish and maintain good client relationships, both internally and externally at all levels
Believes in and exhibits good customer care skills.
Written and oral communication skills with attention to detail.
Calm, confident manner to handle potentially uncomfortable conversations in a fast-paced environment.
Pro-active nature.
Enthusiastic, self-motivated and reliable
Strong organisational skills.
Drive, determination, and ownership of role.
In return we offer
Private health insurance after 1 years' employment
Death in service benefit after 1 year's employment
Hybrid role
20 days holiday + 8 Bank holidays, 1 extra day of holiday for every full year of service up to 25 days
A net contributions pension scheme (Employer 4% / Employee 5%)
Recommend a friend policy (250)
Christmas hamper
A friendly and welcoming work environment offering Summer and Christmas social events
Yearly flu Jab (optional)
Disclaimer: New Era Fuels do not work with recruitment agencies. If you are a candidate interested in this position, please apply for this role directly on the job board or contact the HR department via our 'working for us' page on the New Era Fuels website.
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Work from home
Work Location: In person
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