Job Description

Overall Purpose

A key role within the Accounts Receivable team which is responsible for all aspects of the Accounts Receivable ledger. The Accounts Receivable ledger records residents details of over 3,600 homes with a rent roll of over 80m and includes both residential and retail units. This role supports the Accounts Receivable Manager and Senior Accounts Assistants in ensuring issues are resolved promptly and high debt collection rates are maintained.

Key Responsibilities & Accountabilities

Performance of daily tasks

Daily cash allocation and processing the revenue via the sales ledger on the Yardi Accounting System. Processing credit/debit card receipts and bank transfer revenue. Monitor Worldpay disputes and resolve them on timely manner. Work closely with the relevant departments to deal with queries on direct debits, tenancy transfers, tenancy terminations and tenancy renewals. Verify discrepancies and resolve client's billing issues. Daily Go Cardless allocations. Direct debit set ups and running of the AUDDIS report. Processing daily failed direct debits and amending the tenant ledger

Performance of weekly/monthly tasks

Process monthly rent increases in line with the Consumer Price Index Process TDS deposit returns on the residents ledger. Process weekly residents refunds. Ad hoc billing and recharges where applicable (e.g. intercompany invoices) Produce various reports.

Other

Support Accounts Receivable team on day-to-day tasks. Support the Seniors on the team during particularly busy periods. Complete other ad hoc task as required.

Qualifications & Experience

Property experience (BTR, property management) Proven relevant experience working in accounts teams (minimum 2 years) Processing direct debits Studying AAT or ACCA Intermediate to advanced Excel user Yardi Voyager property management system experience preferred

Key Skills & Competencies

High attention to detail - essential Effective communicator with excellent communication skills (verbal and written) Good collaborative problem solver working well both within own team and when cooperating with colleagues around the business Takes own initiative and can work independently as well as part of a team whilst also recognising when it is necessary to seek guidance Organised mind-set with the ability to multi-task and prioritise effectively in order to meet deadlines and keep calm under pressure. Adaptable, flexible and open to learning new skills, developing expertise and taking instruction.

Get Living Values

Actively champion our company values.

Respect

Helps build trust and stronger relationships

Integrity

Acting with honesty and accountability

Togetherness

Strengthens teamwork and helps us face challenges side by side

Excellence

Inspires us to push boundaries and deliver outstanding results

Innovation

Be adaptable to evolve in a changing world

Get Living Commitment

Diversity & Inclusion

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Health & Safety

Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio. We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce.


We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.

ESG

Get Living is commited to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.