Job Description

Based at Head Office in Stowlangtoft, near Bury St Edmunds, Suffolk Employment Type: Full-Time 40 hrs a week, Monday to Friday, 9am to 5pm Salary: Competitive, 25k to 30k based on experience Reports To: Financial Controller

About Us

Stow Healthcare is a well-established care home group dedicated to providing compassionate and high-quality care to our residents. With multiple homes across Suffolk, Norfolk and Essex, we pride ourselves on creating a warm and supportive environment for both residents and staff. Our finance team plays a crucial role in ensuring the smooth operation of our services.

Role Overview

We are seeking a detail-orientated and proactive Accounts Receivable Clerk to join our finance team. This role is vital in maintaining accurate financial records, ensuring timely collection of payments, and supporting the overall financial health of the organisation.

Key Responsibilities

Manage and maintain the accounts receivable ledger for multiple care homes. Generate and issue invoices to residents, families, and local authorities. Monitor incoming payments and follow up on outstanding balances. Reconcile accounts and resolve discrepancies in a timely manner. Liaise with care home managers and external stakeholders regarding billing queries. Prepare regular reports on aged debtors and cash flow forecasts. Assist with month-end and year-end financial processes. Support the wider finance team with ad hoc tasks as required.

Requirements

Proven experience in an accounts receivable or similar finance role. Strong understanding of accounting principles and financial processes. Proficiency in accounting software (e.g., Sage, Xero, or similar) and Microsoft Excel. Excellent attention to detail and organisational skills. Strong communication skills and a professional, empathetic approach. Ability to work independently and as part of a team. Experience in the care sector or working with local authorities is desirable but not essential.

Benefits

Competitive salary and pension scheme. Supportive and friendly working environment. Opportunities for professional development and training. Free on-site parking. Employee wellness initiatives.

About Head Office - The Brew House

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Stow Healthcare Group Office is the head office for the business based on the Stowlangtoft Hall site.

The office comprises Group Operations, Compliance, Finance, Admissions Management and Human Resources.

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