Job Description

About Us:

We are committed to providing exceptional waste management solutions while prioritising customer satisfaction and sustainability. As a leader in the waste industry, we are seeking a motivated and experienced Credit Control Manager to join our dynamic team of 12 people ensuring high-quality performance and adherence to company standards.

Key Responsibilities

Manage Credit Risk:

Design and implement effective credit policies to safeguard against financial exposure.

Team Leadership:

Lead, develop, and motivate a high-performing credit control team.

Credit Assessments:

Evaluate the creditworthiness of customers, using financial data to make informed decisions.

Debt Collection:

Oversee timely collections and minimize overdue payments and bad debt.

Cash Flow Control:

Monitor accounts receivable to ensure consistent cash flow and timely payments.

Dispute Management:

Resolve customer disputes quickly, collaborating with sales and customer service to find solutions.

Reporting:

Deliver accurate reports on credit metrics, aging accounts, and bad debt provisions to senior leadership.

Cross-Department Collaboration:

Partner with sales, finance, and customer service teams to align on credit terms and collections.

Compliance:

Ensure adherence to internal policies and industry regulations.

Legal

: Oversee the legal process for customers who fail to meet payment deadlines, ensuring legal action is pursued to recover outstanding debts efficiently.

Skills and requirements

Proven experience in managing a Credit Control team, with a minimum of 2 years. Strong leadership, motivational, and delegation skills. Excellent communication and interpersonal abilities to resolve customer and internal queries effectively. Ability to meet deadlines, work under pressure, and manage competing priorities. A proactive approach to process improvement and efficiency. At least A-Level or BTEC Level 3 qualified.

What We Offer:

Competitive salary Opportunities for professional development and career advancement. A supportive and collaborative work environment. Relaxed Dress Code Company events Cycle to work scheme Subsidised Gym membership Monday to Friday, No weekends. Breakfast and lunch options
Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Canteen Company events Company pension Cycle to work scheme Discounted or free food Gym membership
Schedule:

Day shift Monday to Friday
Experience:

Management: 2 years (required) Accounts Receivable: 2 years (required)
Work Location: In person