Job Description

About the Role

------------------


Are you a natural leader with a passion for finance and people development? We're looking for an Accounts Receivable Team Leader to guide and inspire a team of Billing and Collection Administrators, ensuring timely invoicing and collections minimizing bad debts and improving AR processes to optimize cash flow and improve customer relationships.


What You'll Do


Lead and develop a team responsible for billing and collections across private residents, local authorities, and ICBs. Inspiring and encouraging team members to achieve their best work.


Train new team members & drive performance through coaching, 1:1s, and personal development plans.


Monitor and analyse AR reports to improve cash flow and reduce aged debt.


Resolve escalated disputes and support complex debt recovery cases.


Collaborate effectively with all key stakeholders to ensure smooth operations and alignments with organizational goals.


Identify and implement process improvements to enhance efficiency, accuracy and cashflow.


Influence changes to systems and processes whilst ensuring compliance with accounting principles, company policies and legal regulations


Foster a positive, high-performing team culture.


What You'll Bring


Proven experience leading a team, including 121's performance management and coaching.


Ability to inspire & motivate others, understanding and considering the perspectives of team members.


Strong knowledge of billing, credit control, and debt resolution.


Experience handling legal and complex funding scenarios (e.g. probate, COP, POA).


Excellent interpersonal and communication skills.


High level of numeracy and analytical ability.


Proficiency in Microsoft Office and understanding of GDPR.


Experience in a CQC or regulatory environment.


Ability to adjust to changing priorities and work environments.


Why Join Us?


Alongside a competitive salary we are please to offer the following industry leading benefits:


Private medical cover (Bupa) single cover company funded*


4x salary life assurance - company funded after 6 months service


Pension Scheme with Royal London


Personal car leases via salary sacrifice/*


Benefits platform - discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts


25 days holiday plus bank holidays


Holiday Flex - purchase additional holiday


Simply Health - company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*


Enhanced Company Maternity, Paternity, Adoption pay, plus 200 new child payment


Flexible working patterns


Cycle to work scheme/*


Service recognition


Training support and development opportunities


Employee Assistance Programme


Wellbeing support


Discounted gym membership


Eligible for a Blue Light Card


Subsidised BHSF Sick Pay Cover


BHSF, Life Cover, Cancer Cover, Personal Accident Cover


Free The Company Shop membership


Free Will Service


Concerts for Carers


Leeds Credit Union savings and loan from salary


Taste Card


Tickets for Good


Tax Refund Company


Benefits require completion of a 12-week probationary period before they can be accessed.

Benefit subject to deduction not taking colleague below National Living Wage


We're a values-driven organisation committed to:

Dignity - Respecting every individual. Quality - Striving for excellence.

Ambition - Driving change in our industry. Caring - Enriching lives every day.

Inclusive - Believing in the power of teamwork. Integrity - Acting with honesty and transparency.


Our Purpose


To be a positive inspiration and influence for the people we work with, live with and support.


Apply Now


Ready to lead with impact? Submit your application