Job Description

Support the Pharmacy Manager in the provision of a high quality patient focussed dispensary service to CHFT outpatients.



Work independently to a high level of technical competency following departmental standard operating procedures (SOPs)



Contribute to the delivery of a quality dispensing service Perform a final accuracy check on dispensed medicines Provide leadership to the technical team and act as deputy to Pharmacy Manager Work collaboratively with pharmacy team members and other healthcare professionals

At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination and procurement service, provides the following:



Fully managed estate and building maintenance



Clinical Engineering and Decontamination



Procurement advice, guidance and governance



Capital project management



Transport



Grounds maintenance.



Portering



Catering



Cleaning (including robot and deep cleaning)



All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.



Technical Duties



Maintain competence in all outpatient pharmacy tasks to support the team Work as an accredited checking technician in the outpatient dispensary Supervise and plan the day to day workload of the outpatient dispensary Interpret complex prescriptions and calculate doses and quantities to supply on prescriptions Contribute to the safe and accurate issue of completed dispensed prescriptions to patients Accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics Dispense and maintain records of controlled drugs for outpatients Ensure competent use of prescription tracking system. Produce reports to ensure dispensary standards are achieved and maintained as necessary Follow up prescription queries as required

Professional leadership



Be a positive role model to pharmacy team Participate in all areas of pharmacy practice within the outpatient setting Participate in the training and supervision of relevant staff groups to ensure their competence Responsible for problem solving and making judgements involving a range of situations which may require analysis

Personal and Professional Development



Participate in continuing professional development (CPD) in accordance with Trust policy and the requirements of the General Pharmaceutical Council (GPhC) Identify own learning needs, and devise a plan for meeting them Participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan Take responsibility for own development, learning and performance; sharing and demonstrating such skills and activities with team members to encourage their performance in similar developmental work Ensure maintenance of professional registration with GPhC and competence for accuracy checking

Communication



Provide quality customer service to all outpatient pharmacy customers including multidisciplinary healthcare professionals Provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone Deal effectively with general enquiries and complaints. Ensure that all communication by the post holder with patients, carers and other healthcare professionals is of a high standard Liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care sectors Develop and maintain positive working relationships to facilitate an efficient and effective outpatient dispensing service

General Duties



Work flexibly to support the team and service needs Deal with conflicting pressures of work and make decisions to prioritise work when required to do so Act as one of the department's fire wardens Adhere to all policies and procedures for CHS and CHFT Complete all mandatory training Carry out duties with due regard to the Trust's Equal Opportunity policy Seek advice and support from Line Manager whenever necessary * Maintain professional conduct including appearance at all times