Job Description

Support the Pharmacy Manager in the provision of a high quality patient focussed dispensary service to CHFT outpatients.
Main duties of the job
Work independently to a high level of technical competency following departmental standard operating procedures (SOPs)
Contribute to the delivery of a quality dispensing service
Perform a final accuracy check on dispensed medicines
Provide leadership to the technical team and act as deputy to Pharmacy Manager
Work collaboratively with pharmacy team members and other healthcare professionals
About us
At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination and procurement service, provides the following:

• Fully managed estate and building maintenance
• Clinical Engineering and Decontamination
• Procurement advice, guidance and governance
• Capital project management
• Transport
• Grounds maintenance.
• Portering
• Catering
• Cleaning (including robot and deep cleaning)

All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.
Details
Date posted
29 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
30,543 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
372-CHS1603-A
Job locations
Calderdale Royal Hospital
Halifax
HX3 0PW
Job description
Job responsibilities
Technical Duties
Maintain competence in all outpatient pharmacy tasks to support the team
Work as an accredited checking technician in the outpatient dispensary
Supervise and plan the day to day workload of the outpatient dispensary
Interpret complex prescriptions and calculate doses and quantities to supply on prescriptions
Contribute to the safe and accurate issue of completed dispensed prescriptions to patients
Accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics
Dispense and maintain records of controlled drugs for outpatients
Ensure competent use of prescription tracking system. Produce reports to ensure dispensary standards are achieved and maintained as necessary
Follow up prescription queries as required
Professional leadership
Be a positive role model to pharmacy team
Participate in all areas of pharmacy practice within the outpatient setting
Participate in the training and supervision of relevant staff groups to ensure their competence
Responsible for problem solving and making judgements involving a range of situations which may require analysis
Personal and Professional Development
Participate in continuing professional development (CPD) in accordance with Trust policy and the requirements of the General Pharmaceutical Council (GPhC)
Identify own learning needs, and devise a plan for meeting them
Participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan
Take responsibility for own development, learning and performance; sharing and demonstrating such skills and activities with team members to encourage their performance in similar developmental work
Ensure maintenance of professional registration with GPhC and competence for accuracy checking
Communication
Provide quality customer service to all outpatient pharmacy customers including multidisciplinary healthcare professionals
Provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone
Deal effectively with general enquiries and complaints. Ensure that all communication by the post holder with patients, carers and other healthcare professionals is of a high standard
Liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care sectors
Develop and maintain positive working relationships to facilitate an efficient and effective outpatient dispensing service
General Duties
Work flexibly to support the team and service needs
Deal with conflicting pressures of work and make decisions to prioritise work when required to do so
Act as one of the departments fire wardens
Adhere to all policies and procedures for CHS and CHFT
Complete all mandatory training
Carry out duties with due regard to the Trusts Equal Opportunity policy
Seek advice and support from Line Manager whenever necessary
Maintain professional conduct including appearance at all times Job description
Job responsibilities
Technical Duties
Maintain competence in all outpatient pharmacy tasks to support the team
Work as an accredited checking technician in the outpatient dispensary
Supervise and plan the day to day workload of the outpatient dispensary
Interpret complex prescriptions and calculate doses and quantities to supply on prescriptions
Contribute to the safe and accurate issue of completed dispensed prescriptions to patients
Accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics
Dispense and maintain records of controlled drugs for outpatients
Ensure competent use of prescription tracking system. Produce reports to ensure dispensary standards are achieved and maintained as necessary
Follow up prescription queries as required
Professional leadership
Be a positive role model to pharmacy team
Participate in all areas of pharmacy practice within the outpatient setting
Participate in the training and supervision of relevant staff groups to ensure their competence
Responsible for problem solving and making judgements involving a range of situations which may require analysis
Personal and Professional Development
Participate in continuing professional development (CPD) in accordance with Trust policy and the requirements of the General Pharmaceutical Council (GPhC)
Identify own learning needs, and devise a plan for meeting them
Participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan
Take responsibility for own development, learning and performance; sharing and demonstrating such skills and activities with team members to encourage their performance in similar developmental work
Ensure maintenance of professional registration with GPhC and competence for accuracy checking
Communication
Provide quality customer service to all outpatient pharmacy customers including multidisciplinary healthcare professionals
Provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone
Deal effectively with general enquiries and complaints. Ensure that all communication by the post holder with patients, carers and other healthcare professionals is of a high standard
Liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care sectors
Develop and maintain positive working relationships to facilitate an efficient and effective outpatient dispensing service
General Duties
Work flexibly to support the team and service needs
Deal with conflicting pressures of work and make decisions to prioritise work when required to do so
Act as one of the departments fire wardens
Adhere to all policies and procedures for CHS and CHFT
Complete all mandatory training
Carry out duties with due regard to the Trusts Equal Opportunity policy
Seek advice and support from Line Manager whenever necessary
Maintain professional conduct including appearance at all times
Person Specification
Qualifications
Essential

• NVQ3 / BTEC in pharmacy service skills (or equivalent)
• Registered with GPhC as a pharmacy technician
• Working towards (or eligible to complete) GPhC accredited checking pharmacy technician qualification

Desirable

• Completed GPhC accredited checking pharmacy technician qualification

Knowledge & Skills
Essential

• Accredited to do final accuracy check for prescriptions dispensed by other
• Able to work autonomously, requiring minimal supervision
• Able to work to set procedures and relevant regulations
• Work to high standard of accuracy
• Able to clearly and accurately complete routine documentation
• Implement standard operating procedures (SOPs) within the technical team
• Demonstrate computer literacy skills and confidence in the use of Microsoft programs such as Word/Excel/Outlook
• Knowledge of the principles of stock contro
• Implement standard operating procedures (SOPs) within the technical team
• Make judgements how to fulfil urgent orders where there are a range of options

Experience
Essential

• Post qualification pharmacy practice experience
• Evidence of supervisory experience

Desirable

• Hospital pharmacy experience
• Have participated in clinical audit

General
Essential

• Eligible to work in the UK
• Able to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust
• Demonstrate a commitment to continuing professional development and academic progression
• Able to fulfill the health requirements of the post as identified in the , taking into account any reasonable adjustments recommended by Occupational Health

Person Specification
Qualifications
Essential

• NVQ3 / BTEC in pharmacy service skills (or equivalent)
• Registered with GPhC as a pharmacy technician
• Working towards (or eligible to complete) GPhC accredited checking pharmacy technician qualification

Desirable

• Completed GPhC accredited checking pharmacy technician qualification

Knowledge & Skills
Essential

• Accredited to do final accuracy check for prescriptions dispensed by other
• Able to work autonomously, requiring minimal supervision
• Able to work to set procedures and relevant regulations
• Work to high standard of accuracy
• Able to clearly and accurately complete routine documentation
• Implement standard operating procedures (SOPs) within the technical team
• Demonstrate computer literacy skills and confidence in the use of Microsoft programs such as Word/Excel/Outlook
• Knowledge of the principles of stock contro
• Implement standard operating procedures (SOPs) within the technical team
• Make judgements how to fulfil urgent orders where there are a range of options

Experience
Essential

• Post qualification pharmacy practice experience
• Evidence of supervisory experience

Desirable

• Hospital pharmacy experience
• Have participated in clinical audit

General
Essential

• Eligible to work in the UK
• Able to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust
• Demonstrate a commitment to continuing professional development and academic progression
• Able to fulfill the health requirements of the post as identified in the , taking into account any reasonable adjustments recommended by Occupational Health

Skills Required