Job Description

ACRO Business Analyst
Salary Range: 40,383 - 42,612
Work Location: Near Fareham
Hours per week: 37 Monday - Friday with flexible office hours
Contract Type: Permanent
Closing date: 13th January 2026
We are looking for a motivated individual, experienced in business analysis to join us as a Business Analyst, within a national policing unit.
More about the role
Join ACRO Criminal Records Office as a Business Analyst in our innovative Continuous Improvement Team, where you'll play a key role in supporting digital and process optimisation initiatives. You'll work closely with senior stakeholders, cross-functional teams, and external partners to gather and analyse business requirements, uncovering inefficiencies and opportunities for improvement. As part of a collaborative team, you'll contribute to creating comprehensive analysis deliverables that translate complex findings into actionable recommendations and facilitate positive change. This role offers a fantastic opportunity to develop your skills, make a meaningful impact on our organisation's efficiency, and grow within a supportive and dynamic environment. If you're a detail-oriented professional with a passion for continuous improvement, this is the perfect career move for you.
This is a full-time role of 37 hours per week, worked over 5 days (Monday to Friday). Flexible working requests will be considered with the successful applicant working a minimum of 28 hours, across 4 days. Working hours can be discussed at interview.
More about Us
ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.
We are growing, now employing more than 300 people to support the fight against crime as a global leader in our field.
All ACRO staff are employees of Hampshire and Isle of Wight Constabulary and are provided with the same benefits of working within the public sector as other members of police staff.
Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work.
We are located in an attractive and modern business park close to the M27 between Portsmouth and Southampton.
What's on offer?
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
A hybrid working environment with flexible working hours (subject to the completion of mandatory training)

• Family friendly policies supporting those with caring responsibilities
• Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years' service.
• Access to a wide range of learning and development opportunities
• Local Government Pension Scheme
• Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
• Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
• Staff representation groups and inclusion network

Application and interview
If you've never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.
The recruitment competencies identified on the role profile can be used interchangeably throughout the selection process. It is recommended you make a note of them when starting your application.
Please note you do not need to add a CV or covering letter, and these documents will not be reviewed when considering your application.
Essential Qualifications

• Educated to QCF level 4 OR work experience deemed to have brought the role holder to a comparable level.
• Hold a professional practitioner level qualification in Business Analysis (e.g. The Chartered Institute for IT (BCS) level 4, International Diploma in Business Analysis) or another recognised BA Certification.

Essential Experience

• Significant experience in Business Analytics or similar environment
• Advanced analytical and problem-solving skills
• Stakeholder engagement experience, with proven ability to build relationships, manage expectations, and facilitate requirements gathering across various levels of the organisation
• Experience working on digital transformation projects
• Proficiency digital workflow optimisation tools for data analysis, presenting complex findings, and supporting detailed process mapping
• Excellent written and verbal communication skills
• Experience in conveying technical and non-technical information clearly to diverse audiences

Desirable

• Experience of working with SaaS solutions

To Apply
If you feel you are a suitable candidate and would like to work for ACRO Criminal Records Office,please proceed through the following link to be redirected to our website to complete your application.

Skills Required