Job Description

ACRO People Services Advisor
Location: Near Fareham
Salary: 37,020- 42,612 per annum pro rata
Hours per week: 30 hours per week - Monday to Friday with flexible office hours
Vacancy Type: Permanent
Closing date: 21 January 2026 at 23:59 hours
We are looking for an experienced recruitment and generalist HR professional to join us as an ACRO People Services Advisor within a national policing unit.
More about the role
As a People Services Advisor, you will play a key role in delivering a high-quality, end-to-end recruitment and people services function for ACRO. Working in a fast-paced and collaborative environment, you will support managers and leaders to attract, recruit and retain a skilled workforce.
This is a varied and challenging role where no two days are the same. It offers the opportunity to shape recruitment and people services delivery within a unique national policing environment, working closely with senior stakeholders and making a real impact on ACRO's workforce and performance.
You will gain exposure to strategic workforce planning, complex people matters and management responsibilities, while also having the chance to develop and mentor others. For someone looking to broaden their HR experience, build strong professional networks, and contribute meaningfully to a high-profile organisation, this role offers both challenge and genuine career development.
This post is offered at 30 hours, across 4 or 5 days. Working hours can be discussed at interview.
More about Us
ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.
We are growing, now employing more than 300 people to support the fight against crime as a global leader in our field.
All ACRO staff are employees of Hampshire and Isle of Wight Constabulary and are provided with the same benefits of working within the public sector as other members of police staff.
Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work.
We are located in an attractive and modern business park close to the M27 between Portsmouth and Southampton.
Please visit our website for the full range of products and services we provide to UK police forces and international agencies.
What's on offer?
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:

• A hybrid working environment with flexible working hours (subject to the completion of mandatory training)
• Family friendly policies supporting those with caring responsibilities
• Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years' service.
• Access to a wide range of learning and development opportunities
• Local Government Pension Scheme
• Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
• Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
• Staff representation groups and inclusion network

Application and interview
If you've never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.
The recruitment competencies identified on the role profile can be used interchangeably throughout the selection process. It is recommended you make a note of them when starting your application.
Please note you do not need to add a CV or covering letter, and these documents will not be reviewed when considering your application.
We would encourage you to visit our Join Us page, where you can find more information on the development and progression available, and view our candidate guidance.
Essential Qualifications
Educated to QCF Level 3, with a CIPD Level 5 OR HR work experience deemed to have brought the postholder to a comparable level.
Essential Experience

• Experience in a relevant recruitment role providing advice to a range of managers and service users
• Ability to communicate clearly and professionally, both verbally and via email
• Experience of multi-tasking and working to deadlines
• Ability to promote and strength the employer brand through online platforms, social media and internal communications

Competencies and Values
When applying, you will have the opportunity to talk to us about your background and experience, especially when providing evidence against our competency and values framework (CVF).
The CVF provides clear expectations for everyone working in policing. It describes the behaviours required by you as a member of police staff to be effective in your role.
Please ensure you view the role profile to see which ones are relevant to the role, so you have a deeper understanding of the requirements for each CVF.
To Apply
If you feel you are a suitable candidate and would like to work for ACRO Criminal Records Office,please proceed through the following link to be redirected to our website to complete your application.
*note some benefits are subject to a minimum service requirement.

Skills Required