Job Description

Job Summary:

Do you have a big personality, love working with people, and enjoy being active? Join us as an Activity Instructor at Adventure Parc, Dolgarrog - where no two days are the same! You'll play a key role both front-of-house on reception and on the ground running exciting activities such as Ninja Tag, Indoor Caving, Zip Wire, Altitude Climber, Adrenaline Drop, Indoor Slides, and Elevation Indoors.

This is a fun, energetic, and rewarding role in a fast-paced environment where Health & Safety is a top priority. Full training will be provided, all you need is enthusiasm, confidence, and a willingness to get stuck in!

Key Responsibilities:

Guest Reception & Booking

Greet guests with a warm, friendly welcome. Take bookings in person, online, and over the phone for adventure activities and events. Provide clear information and guidance on activities, timings, safety rules, and park facilities. Use booking and till systems efficiently and accurately.

Activity Hosting

Set up and supervise guests on adventure attractions including:

Ninja Tag

Indoor Caving

Zip Wire

Altitude Climber

Adrenaline Drop

Slides

Elevation Indoors

BMX Pump Track

Engage with guests, lead group briefings, and ensure everyone has a fun, safe, and memorable experience.

Maintain a high level of energy and customer service throughout all interactions.

Health & Safety

Carry out pre-session safety checks and equipment inspections (training provided). Ensure all guests follow activity rules and wear safety gear correctly. Follow all operational safety procedures and incident protocols. Actively monitor activities and respond appropriately to any safety concerns or incidents.

Requirements:

Confident, outgoing, and customer-focused. Comfortable speaking in front of groups and leading activities. Reliable, responsible, and safety-conscious at all times. Ability to stay calm under pressure and use good judgment. Physically fit enough to work on active equipment and adventure elements. Willingness to work weekends, school holidays, and peak periods. Must be willing to undergo any required DBS checks.

Desirable:

Previous experience in a customer-facing or activity-based role. Experience working with children or hosting group activities. First Aid qualification (or willingness to train). Knowledge of health & safety practices (training will be provided).

What We Offer:

Full training on all activities and safety protocols. Free meal on us when you're working A fun, friendly, and supportive team environment. Opportunity to grow and take on more responsibility. Staff discounts, uniform, and access to park facilities.

This isn't your average job - it's an adventure! If you're enthusiastic, energetic, and love making people smile, we'd love to hear from you.

Job Types: Part-time, Zero hours contract

Pay: 12.21 per hour

Benefits:

Company events Discounted or free food Employee discount Free parking On-site parking
Work Location: In person