Adjuster (desk Or Field)

Cardiff, United Kingdom

Job Description

Claims Consortium Adjusting are looking for an experienced Adjuster (Desk or Field) to join our expanding division. This role is part of a team that specialise in domestic and light commercial property claims.Location: Taunton / Cardiff or RemoteSalary: DOEKey Accountabilities: Conducting site visits and assessments to establish the cause and quantum of Insurance claims. Empathising and engaging with the customer to ensure that they are treated as an individual. Taking the time to consider the impact of the claim and the required claim stages on the customer. Maintaining confidentiality and high personal ethical standards throughout. Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence. Understanding the relevance of the information obtained to decide upon a step by step plan to conclude the claim. Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum, subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual's expertise. Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome and creating a 'joined up' process. Communication may be written or verbal.Core Competencies: Ability to make decisions, plan and see each claim through to the end whilst communicating with multiple parties. Must be inquisitive and a problem solver. Great organisational ability with a responsible, honest and positive approachQualifications & Experience: CILA qualified or working towards. Property claims insurance experience Some construction industry experience/knowledge would be an advantage. As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers.The Perks: 28 days holiday (Inc. Bank Holidays)Have your birthday off!Employee of the MonthBeach Day - Have an extra day off to enjoy the summer.Job Types: Full-time, PermanentSchedule:

  • 8 hour shift
  • Monday to Friday
  • Property Claims : 2 years (Required)
Work remotely:
  • Yes

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Job Detail

  • Job Id
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  • Job Type:
    Full Time
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  • Employment Status
  • Job Location
    Cardiff, United Kingdom
  • Education
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