Job Description

; ; Who are Azets Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice.

Role description

ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR: o Providing a professional and courteous point of contact for office matters, for clients and colleagues, addressing enquiries promptly, with an excellent customer service ethos, and remaining calm under pressure o Managing incoming, and outgoing post, and deliveries, to the office efficiently o Answering, screening, and forwarding incoming phone calls in a professional manner o Maintaining a safe, clean, and welcoming reception area, ensuring compliance with procedures o Booking, setting up, and clearing meeting rooms for meetings and events, including arranging necessary equipment o Organising team/client meeting lunches and beverages as required o Understanding of building security procedures, competence in issuing badges/fobs and managing car parking passes o Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING: o Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy o Managing general printing and scanning tasks as needed. o Following up on missing timesheets and ensuring timely submission for the local office o Binding accounts accurately and neatly o Managing purchase orders efficiently and accurately, and in line with finance processes o Proficient in the use of document management systems o Engaging in wider team office goals and projects including community / charity projects o Handling banking tasks, including cheques, and recording transactions accurately o Managing calendars and providing diary support as requested for local office departmental and team meetings



PROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING: o Maintaining practice management systems and ensuring data quality o Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently o Expertise in the onboarding processes o Supporting in the raising of client invoices including cloud software, payroll and any other invoices as requested o Knowledgeable of the invoicing systems and payment processes o Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems o Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures o Knowledge of the Tax investigation and renewal processes o Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance

Skills & Behaviours

CLIENT FOCUS o Excellent verbal and written communication skills o Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels GENERAL ADMINISTRATION SKILLS o Demonstrates strong organisational skills to effectively manage tasks and responsibilities o Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output o Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time o Applies problem-solving techniques to address challenges and find practical solutions o Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive o Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs o Competent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZone o Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches o Basic project management skills in order to deliver work on time and to budget o Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work TECHNICAL ADMINISTRATION SKILLS o Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks o Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily o Familiarity with practice management system including timesheets and expenses



BEHAVIOURS o A friendly, collaborative nature and a desire to help o Able to take work instructions and work under the supervision of, and directed by, more senior colleagues o Takes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirements o Confident to escalate issues if workload is challenging and request additional information if more knowledge is required o Remains calm and professional at all times o Displays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own office o Ability to work independently and as part of a team, with a proactive and flexible attitude o Takes ownership of personal development o Adaptability and willingness to learn new skills and take on additional responsibilities as needed o Willingness to build awareness of basic industry/accounting knowledge through on-the-job learning o Understands the Azets core group values and strives to demonstrate them



Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK Interested in hearing more about Life at Azets

Job Reference: AZ04887