Job Description

At

Connexus UK

, we understand that great service starts behind the scenes. That's why we're looking for a highly organised and confident

Customer Service & Administration Assistant

on behalf of our client- a leading name in the transport and logistics sector. In this crucial role, you'll be the link between the customers and the internal teams--ensuring clear communication, accurate documentation, and timely delivery of essential paperwork. Whether it's processing Proof of Delivery documents, answering customer calls, or juggling multiple admin tasks, your attention to detail and service-first mindset will help keep everything moving.

What You'll Be Doing:

Acting as the key communication link between our valued customers and internal teams Recording and distributing Proof of Delivery (POD) documents within agreed timeframes Handling a range of administrative duties to support day-to-day operations Answering incoming calls and resolving customer queries with professionalism and care Supporting the wider team to ensure smooth and efficient service delivery

What We're Looking For:

2 years' experience working in a fast paced, office environment Strong customer service skills with a positive and proactive attitude Highly organised and able to manage high volumes of tasks efficiently Experience in an administrative or office support role (transport industry experience is a plus!) A team player who thrives under pressure and always keeps the customer front of mind Proficient in Microsoft Packages and IT systems
Job Types: Full-time, Permanent

Pay: 27,000.00-28,000.00 per year

Schedule:

Monday to Friday
Experience:

Admin Assistant: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Admin Assistant