Job Description

Job Introduction

Admin Assistant (Special Orders)

Lytham St Anne's, Lancashire

37.5 hours, Monday to Friday (Overtime is required at peak times)

12.21 per hour + excellent benefits

Close date: Sunday 8th June 2025

Interview dates: Initial calls: w/c 9th June / Interviews: 16th/17th June

We have an exciting opportunity for a self-motivated and highly organised individual to join our busy Special Orders department, as an Admin Assistant.


This role is for a Full-Time person 37.5 hours this is Monday to Friday and flexibility will be required at peak times, this could include weekends which will be on a rota system and provided in advance.



As the Admin Assistant you will be passionate about delivering a great customer experience and will support the team in their purpose of fulfilling customer orders as efficiently and profitably as possible.

About Beaverbrooks

Established in 1919, we have 79 locations across the UK. This includes 57 Beaverbrooks stores & 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.


We're a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.


As a company - we're true to our word. When we say we're going to do something, we go all out to do it. And every individual is truly valued.


The awards we've been given as an employer speak volumes about what it's like to work here, some of which are:

Retail's 3rd Best Company to Work For - Best Companies 2024 We have been awarded a 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback. 'Employer of the Year 2024' - The UK Jewellery Awards

Amazing benefits for amazing people

They say you get out what you put in. And, at Beaverbrooks, our people put in so much.


In return, just some of the benefits we offer include:

28 days holidays (inc bank hols, pro rata) Contributory Pension & Life Assurance Outstanding colleague discounts Wellbeing scheme Employee & family support & counselling with the Retail Trust A variety of different schemes to help you support charities close to your heart Office profit share bonus

Main Responsibilities

Completing the Store Customer orders using our inhouse Elucid system. Communicating with our suppliers and stores using phone and email. Chasing and communicating with suppliers on our outstanding orders. Ensuring all audit controls are met to ensure stock levels are correct. Decision making based on balancing customers' needs with company profitability. Using Microsoft Dynamics NAV to: Check stock availability and upcoming stock orders/ Chase orders with suppliers

The Ideal Candidate

ESSENTIAL SKILLS AND EXPERIENCE

Ability to demonstrate the values and behaviours of the Beaverbrooks Way - The Beaverbrooks Way Excellent verbal and written communication skills Experience in the use of Microsoft packages, predominantly Outlook & Excel Ability to prioritise tasks and manage time effectively to meet deadlines. Analytical and organised Quick to learn new systems and procedures. Flexible working approach and ability to thrive on a reactive department. Self-motivated and positive Ability to work within a team, on your own and under pressure. Ability to follow set procedures.

DESIRABLE SKILLS AND EXPERIENCE

Experience of using Microsoft Dynamics NAV Previous experience within a customer service role and/or quality control Confident decision-making skills Knowledge of Beaverbrooks product


Beaverbrooks - The hallmark of amazing people


Ref: INDOFF