Job Description

Job Opportunity: Admin Coordinator - Talking Therapies & Good Therapy

Location:

Home-based (Gloucestershire/Hertfordshire)

Hours:

22.5 hours per week (worked across 4 or 5 days)

Salary:

14,286 per annum (pro rata)

Contract Type:

Part-time

Start Date:

ASAP

Occasional travel to service sites may be required

About Guideposts Trust

Guideposts is a UK-based charity working with people in local communities to help them access the support, opportunities, and skills they need to overcome social challenges, improve their wellbeing, and change their lives. We run a range of services focused on helping people achieve their potential regardless of circumstances, connecting people through friendship, activity, learning, and purpose.

About the Role

We are seeking a

highly organised Admin Coordinator

to provide essential administrative and coordination support across our Talking Therapies and Good Therapy services. You will act as the central liaison between counsellors and product development teams, ensuring smooth communication, efficient processes, and successful adoption of new systems and resources.

Key Responsibilities

Serve as the central liaison between counsellors and product development teams Coordinate collection and documentation of product requirements Support product testing and validation activities Prepare and distribute release notes, training materials, and communications Organise demonstrations, training sessions, and feedback forums Maintain accurate records of counsellor feedback and product updates Prepare reports and dashboards to monitor adoption and performance Ensure compliance with healthcare standards and data security protocols

You'll Bring

Strong organisational and administrative skills Excellent communication and interpersonal abilities Technical literacy and ability to learn new platforms quickly Problem-solving and analytical skills Commitment to user experience and service quality Experience in administration or service coordination (ideally in healthcare or mental health)

Desirable:

Experience working directly with counsellors or mental health professionals Knowledge of healthcare compliance standards Proficiency with Microsoft Office tools and data visualisation platforms

What We Offer

Purposeful work in a supportive, values-driven team Flexible working arrangements Competitive salary Pension scheme: Guideposts contributes 6% when you contribute 3% Employee Assistance Programme (Health Assured) Annual leave: 23 days rising to 28 days plus bank holidays Career development and training opportunities

Driving:

If driving is required, you must hold a valid licence and have Category 1 business insurance.

Interested?

Apply now and join us in making a real impact.
Please demonstrate in your application how you meet the responsibilities and key competencies of the role.
Visit

www.guideposts.org.uk/opportunities

for the full job description and application form.

We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible.

Job Types: Full-time, Part-time, Permanent

Pay: 14,286.00 per year

Work Location: In person