Job Description

The Healthy Back Bag Co is seeking a highly organised and detail-oriented

Admin & Operations Manager

to support our team. This is a hands-on role spanning stock control, shipping, accounts, and general operations.

We're a small team of six based in our UK office, and we're looking for someone proactive, reliable, and enthusiastic about getting involved in all areas of the business.

About Us

The Healthy Back Bag Company is the creator of the original teardrop-shaped bag, designed as an ergonomic alternative to the traditional backpack. Combining comfort, style, and functionality, our products have built a loyal customer base in the UK and internationally.

From our Dalston office, we manage everything from product development to global production and logistics, brand management, and marketing. As a brand, we're committed to making responsible choices -- from durable, long-lasting design to improving our sustainability credentials each season. We're proud of our collaborative culture, attention to detail, and the enduring quality and values behind our products.

Key Responsibilities

Stock Control & Fulfilment

Liaise with fulfilment centre on incoming international consignments, periodic stock checks, and product allocations Work closely with the team to ensure smooth order fulfilment and accurate documentation Monitor 3PL costs and efficiency levels

Shipping & Logistics

Manage relationships with freight forwarders Request and compare shipping quotes Track shipments and follow up on relevant documentation

Accounts Administration

Process orders and oversee both sales and purchase ledgers, including credit control Manage production orders, and factory and international distributor documentation Manage data entry and payment processing Reconcile and verify transactions in GBP, EUR, and USD Liaise with our external accountant at month-end Track and reconcile settlement discounts, marketplace commissions, and third-party fees Onboard new wholesale customers and manage credit setup (including documentation and reference checks)

Executive & HR Support

Provide administrative support to the Managing Director Oversee staff expense claims and manage the holiday schedule Maintain HR records and documentation Provide back up to customer services, incl. responding to consumer queries, assisting with office despatches, tracking samples, display fixtures, and exhibition materials

Skills & Requirements

Excellent organisational skills with strong attention to detail Fast learner, comfortable working with bespoke systems Familiarity with financial admin and account processes is essential Confident communicator, both internally and with external partners Able to work accurately across multiple currencies and platforms

Additional Information:

Please only apply if your commute to our Dalston office would be

under 50 minutes

.

If you enjoy variety, responsibility, and keeping operations running smoothly behind the scenes, we'd love to hear from you. Apply with your CV (by email only, no calls please) and a short cover note explaining why this role interests you.

Job Type: Part-time

Pay: From 33,000.00 per year

Expected hours: 27 - 32 per week

Additional pay:

Bonus scheme
Benefits:

Company pension Employee discount On-site gym
Schedule:

Monday to Friday
Language:

English (required)
Work Location: Hybrid remote in London N1 4EN

Reference ID: A&Ops