Job Description

Title - Band 3 Admin Support



Working Pattern - Full-time 37.5 hours per week working across 7 days including weekends and bank holidays.



We are looking for an individual with a proven office background who has previous admin experience, excellent communication and organisation skills to join our Locality admin team.



Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.



Please be advised sponsorship is not eligible for this post.

Closing Date:

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.



F or m o re information on this role please see the attached support information. This will give you a better overview of the job role and requirements.



The post holder will play an important role to provide efficient and comprehensive administration, accurate admin and clerical support to operational and clinical teams within our Integrated and Community Care Service (Community Nursing) This will include an ability to deal with a high volume of calls, staffing rota's, equipment audits, supporting New starters, ordering both stationery and clinical supplies in a pressured environment, have a good standard of English in order to format letters/ documents , office experience and accurate data inputting skills are essential. You will be expected to manage and prioritise your own workload. The successful candidate must be able to build effective working relationships, with a professional, confident and mature attitude. The successful candidate must be flexible and adaptable to change.



The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service.



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.



We are extremely proud of our employees across our hospital and community sites, with high quality patient care at the heart of everything we do.



Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.



We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)



By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.



The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.



For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.



Applicants will need to be computer literate with an excellent working knowledge of Microsoft packages.



This is an excellent career development opportunity for a self-motivated and enthusiastic individual.



Research and Development



Undertake surveys or audits (e.g., reception volume / traffic) as necessary. Ensure other admin staff undertake this as required.



Complete staff surveys



Physical Effort



Frequent sitting or standing in a restricted position



Word-processing and inputting data. Repetitive movements as required for data input



Work will be predominantly office based although travel to support services taking place at other Trust locations may be required



Mental Effort



Ability to check own work



Ability to pay attention to detail where there are unpredictable interruptions to the work pattern



Typing complicated documents



Ability to work under pressure and deal with stressful situations



Support the team handling appropriate customer complaints in relation to the service, escalating formal complaints to a Band 5 Senior Admin Lead if appropriate and liaising with other relevant departments and agencies



For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.



If you have any questions, please contact Helen Harrison (Helen.harriosn@uhcw.nhs.uk) or Monnie Ghatora (Monnie.ghatora@uhcw.nhs.uk)



Please see attached Job description and person specification for full details of roles and responsibilities.